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Panduit Corporation Sr. CRM Business Analyst - R-11647 in Tinley Park, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/ada/r/jobs/8097733 Panduit is always looking for talented, motivated people who have the skills needed to provide solutions to our customers. We value team players who in their jobs can help us build a better Panduit and continually deliver value to our global customers.

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Job Description:

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Senior CRM Business Analysts for Tinley Park, IL location. Independently propose, collaborate, and communicate system enhancements, process improvements and collaborate with developers, and system owners in testing new CRM programs and applications. Define and create lead scoring models to implement management processes. Evaluate and coordinate with information technology deployment of applications and systems software. Conduct training sessions and develop materials for propagating knowledge throughout the organization. Gather and analyze end-user requirements for data access and usability in accordance with business objectives. Ensure the success of MS DYNAMICS 365 software relating to customer relationship management (CRM) systems. Integrate CRM data into policies and procedures across other interacting systems. Independently create and implement long-term goals to achieve high data quality with CRM data entry, users, and other key stakeholders. Technical Environment: MS DYNAMICS 365; data capture, warehousing, segmentation, mining, storing, cleansing, security; Marketo; Insights; XRM; VersionOne; PowerBI; Business Objects; Appian; CPQ; Oracle Data Warehouse.

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Job Requirements:

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*Master's degree in Business or Economics or Marketing or related field plus two years of experience in the job offered or in systems analysis required. Required Skills: MS Dynamics 365; data capture, warehousing, segmentation, mining, storing, cleansing, security; Marketo; Insights; XRM; business objects. 40% telecommuting permitted. (*Bachelor's degree in Business or Economics or Marketing or related field plus five years of progressive experience in the job offered or in systems analysis also acceptable.)

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