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The Salvation Army - Metro Division Divisional Volunteer Specialist - Part Time in Springfield, Illinois


The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of Christ. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Summary:

Administer policy and procedures related to background checks, database and training of Corps officers and personnel related to Volunteer Services. Manage all to assist in the development of meaningful and effective volunteer opportunities Heartland Division wide.


Essential Responsibilities:

  • Coordinate with Corps Officers on the recruitment of volunteers for The Salvation Army programs and events in the Heartland Division to include policies, procedures, and overall statistics.

  • Develop and maintain relationships with agencies active in volunteer services, especially those agencies dedicated to producing resources and guidelines.

  • Responsible for the training of volunteers and in coordination with the Human Resources Department, ensuring compliance with The Salvation Army and Safe From Harm policies and guidelines.

  • This role is responsible for updating qualifications in the database, processing applications, background checks, partnering with HR on MVR checks and communicating results to Corps.

  • Manages and implements standards for recognition and appreciation for volunteer service.

  • Provide the training of on-line systems for volunteer activities to include using the Territorial CRM tool for volunteers.

  • Ensure Corps add their volunteers to the database and accurately track volunteer hours.

  • Coordinate with Corps Officers to professionally participate in volunteer recruitment opportunities, festivals, fairs, trade shows, and attend local, territorial events.

  • Attend volunteer trainings at the territorial level.

  • Maintain positive work atmosphere through appropriate conflict management, courteous demeanor, and professional and appropriate communication practices.

  • Maintain compliance in The Salvation Army’s “Safe from Harm” Certification.

  • Perform other duties as assigned as related to work with Divisional Volunteers and related events.

    Remote position with occasional travel necessary to the Peoria area.

Position Ranking:

  • Regular Part Time, Non-Exempt



Candidates must have a passion for fulfilling the mission of The Salvation Army and must be articulate in presenting the same to others.

Candidates must successfully pass the pre-employment background inquiry and annual motor vehicle check with a valid driver’s license.


Bachelor's degree (B.A) in related field with a minimum of three years related experience.


  • Ability to efficie.ntly and effectively manage projects and tasks successfully.

  • Team player, self-starter, and perform well with minimal supervision.

  • Must have an interest and ability to work with people of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.

  • Excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member.

  • Proficiency in computer software applications, including demonstrated experience in using email, MS Office applications, Internet and Social Media platforms.

  • Must be able to work days, evenings, weekends and holidays as necessary. Especially in emergent situations.

Physical Demands/ Work Environment:

This Position is required to do basic business and office work. To successfully perform the essential functions of this position, the individual is regularly required to talk and listen, stand, walk, sit and use hands. Individual must be able to regularly lift up to 30 pounds and occassionally lift up to fifty pounds. The use of Office and Computer Equipment is necessary. Vision abilities will require close vision. Work may be performed indoors and occasionally require outdoors to attend meetings. There is low to moderate noise level for this position

Job LocationsUS-IL-Springfield

Job ID2021-16696

of Openings1


TypeRegular Part-Time