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Job Information

Springfield Clinic Department Secretary - Clinical Development Program in Springfield, Illinois

The Department Secretary is responsible for the clerical and secretarial duties of the department.

Job Relationships

Reports to the applicable Department Manager

Principal Responsibilities

  • Manage department schedules, such as meetings, interviews, training rooms, classes, etc.

  • Put together departmental materials as needed, such as packets, training guides and other resources.

  • Order supplies.

  • Maintain department record keeping.

  • Assist department leadership with special projects and other statistical data reports as assigned.

  • Take all incoming calls, evaluate and direct calls appropriately, and document messages.

  • Assist with form design and statistical record-keeping.

  • Comply with the Springfield Clinic incident reporting policy and procedures.

  • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.

  • Provides excellent customer service and adheres to Springfield Clinic's Code of Conduct and Ethics Standards.

  • Perform other job duties as assigned.

Education/Experience

  • High school graduate required.

Knowledge, Skills & Abilities

  • Excellent communication and customer service skills required.

  • Self-motivated with the ability to prioritize and work with minimal supervision.

  • Proficiency with computer programs, specifically Microsoft Word, Excel, PowerPoint and Access.

Working Environment

  • Office environment.

  • Sitting for long periods/computer work.

PHI/Privacy Level

HIPAA1

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