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Fiserv Credit-Risk Sr Associate in Springfield, Illinois

What does a great Credit-Risk Sr Associate do?

Position Description Overview

The Credit- Risk Sr Associate is responsible for helping maximize the efforts of the collections, adjustments, and retention process for Fiserv.

Job Responsibilities

Job Responsibilities

Work with agents, merchants, co-workers and sales offices to submit necessary adjustments on merchant accounts

Manage Internal Ticket system as needed

Take incoming calls as needed

Research efforts and make outbound calls

Job Requirements

Job Requirements

Proficient with Microsoft Office (Excel, Word, Outlook)

At least 2-3 years of Customer Service experience

High school diploma or equivalent; college degree preferred