Stryker Clinical Specialist, Spine Enabling Technologies (Chicago, IL) in Springfield, Illinois
Who We Want
Mission-driven Team members
What You Will Do
The Spine Enabling Technologies Clinical Specialist will provide clinical product support to all end users and provide on-site (hospital) guidance and assistance during surgical procedures. Provide training, ongoing in-services, and customer education to assigned account(s). Work within accounts to maximize the use of the Enabling Technologies product line, by ensuring customer confidence in our technology through consistent procedural performance. Develop, implement and enhance all resources necessary to properly service our customers and technology.
Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's navigation technologies, associated equipment and instruments to insure procedural efficiency.
Use proprietary software to prepare pre-operative scans for use in conjunction with the company's Enabling Technologies system, assists surgeon in preoperative planning and intra-operative guidance.
Train physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the navigation system, instruments, disposables and software applications.
Provide prompt and accurate complaint reports per the requirements of Stryker Enabling Technologies quality system.
Solve product problems for customers in an expeditious manner.
Provide case coverage at accounts.
Support the development and execution of the sales plan as well as grow the utilization of the navigation technologies by increasing volume with current and potential surgeons.
Actively sell the clinical benefits of the products, and build strong, positive relationships with key surgeons and OR staff at targeted accounts.
Collaborate with Sales Representatives and Marketing to increase communication around product performance.
Obtain purchase orders for products consumed during surgical procedures and maintains and tracks case coverage purchase orders for services provided.
Partner with other cross functional teams in selling the clinical benefits of the company’s products, drive continuous account growth and case volume.
May direct product evaluations in OR and office settings
Identifies and executes opportunities to participate in cross-divisional labs for product education
Support the conversion of competitive doctors to use Stryker Enabling Technologies products
Overnight travel outside of designated area to support business needs as determined by associate manager
Possible off-hours, weekends, and holidays to support business needs
What You Will Need
Qualifications/Work Experience Required:
Bachelor's degree required
Excellent problem-solving skills
Excellent interpersonal skills
Excellent organizational skills
Sales and/or marketing experience
Fundamental Computer Skills
Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects
Must be able to review printed materials
Must be able to communicate effectively with large groups of people
Must be able to use common office equipment and software application (e.g. PC, word, excel, scanning, etc.)
Up to 30% travel annually
Must be able to analyze and resolve non-routine sales issues using independent judgment
Must be able to routinely make decisions which may affect immediate sales operations and have a divisional effect
Must be able to quickly resolve complex challenges that occur in a dynamic environment
What We Offer
A winning team driven to achieve our mission and deliver remarkable results
Coworkers committed to achieving more and winning the right way
Quality products that improve the lives of customers and patients
Ability to discover your strengths, follow your passion and own your own career
Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including orthopaedics, medical and surgical, and neurotechnology & spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries around the world. For more information, please visit our website at www.stryker.com (http://www.stryker.com/) .
In February 2020, Stryker Corporation (NYSE:SYK) announced that for the tenth consecutive year has been named as one of the 2020 FORTUNE 100 Best Companies to Work For ranking 8 out of 100. Some of our other awards include Great Places to Work for Inclusion, Women, Millennials, and Diversity. See full list of our awards here: https://www.stryker.com/us/en/about/awards/awards.html
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