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Commerce Bank Personal Banker I - Shiloh - 27358 in Shiloh, Illinois

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Job Category:

Grade 05 ----------------------------------------------------------------------

Location: 4400 Green Mount Crossing Driv, Shiloh, Illinois 62269 ----------------------------------------------------------------------


Job Expectations:

Personal Banker - Shiloh




Our Personal Bankers are personable, goal-oriented, and have a passion for helping our customers improve their financial health. As a Personal Banker, you'll gain valuable insight into banking and finance, while helping customers with their daily financial challenges. You'll be helping yourself too, because Commerce has a tradition of recognizing and rewarding people for their talent, skills, and contributions. If this sounds like a fit for you, we're looking for a new Personal Banker to join our team at our Shiloh location.


Personal Bankers are the key ambassadors of the Commerce Bank brand. In this retail banking role, you will develop and maintain long lasting relationships with not only your customers, but with your co-workers and other lines of business within Commerce. As a Personal Banker, your goal is to uncover the financial needs of each customer and educate them on solutions to address those needs.


As a Personal Banker, you'll:

• Receive the tools, resources, and training you need to be successful.

• Educate customers on a variety of retail products and digital solutions that

enhance the customer experience.

• Ensure financial transactions are completed accurately and efficiently, while

complying with all policies, procedures, and regulatory requirements.

• Actively listen to our customers so you can make appropriate

recommendations that match their needs.

• Establish relationships with internal departments and refer customers to bank

specialists when complex financial needs are identified.

• Interact with customers both in person and through proactive phone calls to

ensure we are meeting their financial needs.

• Be able to earn more than your base pay through our quarterly incentive




• High School diploma (or equivalent) is required


Preferred applicants will have:

• One or more years of experience in a sales position, preferably in the financial

services industry

• Experience working in an environment with individual and team goals

• Outstanding interpersonal skills with the ability to quickly connect with


• Excellent customer service skills

• Great communication skills - verbally, in writing, and how you personally

present yourself

• High attention to detail and accuracy

• Strong PC skills

• Effective organizational skills

• Ability to work most Saturdays


For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you'll be asked to authorize that report.


Position may be filled as a Personal Banker I or a Personal Banker II, depending on experience and education. As a Personal Banker II you will also be subject to National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008. Incumbents in this position will be required to register and ongoing employment is contingent upon meeting all requirements.

Time Type:

Full time