Serco Configuration Management Special - Scott AFB, IL in Scott Afb, Illinois

Configuration Management Special - Scott AFB, IL Scott Afb, IL, US

Job Description - Responsible for configuration control during product development phase.

  • Review design release documents for completeness, proper approvals, and system updates, to ensure correct configuration modifications.

  • Review contracts and drafts configuration plans to encompass all specification requirements.

  • Assist in the maintenance of the database.

  • Monitor and control the configuration of assigned NetOps infrastructure including hardware, software, and inter-connecting transport facilities; activities include identification, audit, control, and status tracking and reporting.

Required Skills - Active Secret or higher-level DoD security clearance.

  • Bachelor's Degree or equivalent.

  • Certification at IAT Level II or higher.

  • Effective interpersonal and communication skills; must be able to work as part of a cohesive team.

  • Ability to compile and maintain all Configuration Management (CM) documentation in support of operational CM functions.

  • Ability to evaluate the existing CM Database(CMDB) system and tools and provide a plan/project to bring the accuracy of the CMDB to a sustainable level of greater than 90 percent.

  • Familiarity with performance-based environment where performance is based on pre-determined Service Level Agreements (SLAs) or Acceptable Levels of Performance (ALPs).

  • Ability to travel as necessary.

  • This position supports a U.S. Government contract whose terms require that applicants possess U.S. Citizenship.

Employment Type Full time

Career Level Mid Career

Job ID 52532308

Company Serco Inc. (Serco) is the Americas division of Serco Group, plc, one of the world’s leading and most admired service companies. Serco serves Federal, state and local governments, along with the Canadian government and commercial customers. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Reston, VA, Serco has approximately 10,000 employees with an annual revenue of $1 billion and is part of a $6 billion global business that helps transform government and public services around the world. Serco recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco's people share a passion for delivering ethical service, innovation, and a commitment to results. Our focus on Bringing Service to Life is more than a tagline, it’s the way we get things done, the way we talk with each other, and the way we interact and respect each other. We succeed by encouraging and generating new ideas. We trust our people to deliver. We are passionate about building innovative and successful Serco businesses. Our most powerful tool in improving performance is to instill a stimulating culture where people feel they can personally make a difference. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

Functional Area IT Infrastructure

Department Our services in the Defense business unit support all branches of the U.S. military and the intelligence community. Our teams provide a variety of support services related to the maintenance and life cycle sustainment of US Navy, US Coast Guard and Customs and Border Patrol fielded C5I systems. We are focused on the design, systems engineering, project management, procurement, installation, training, testing, and field maintenance of these systems. We also provide personnel services to military personnel, military families, and civilians working for the military. Our capabilities address a wide range of managed services, as well as the complete military lifecycle which includes recruitment, to active duty through retirement. And for the Intel community we have over 300 cleared professionals who serve a variety of Intelligence Community and Department of Defense customers who stand on the front lines of defense for our nation. The unit employee’s specialists focused on acquisition and program management, systems engineering, cyber security, signals and intelligence analysis, financial management, human capital, and information technology.

  • -->Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is availableand the supplemental poster is. If you need more information or require special assistance for persons with disabilities or limited English proficiency, contact Serco HR Service Desk at 866-997-3726 or 703-263-6000. You may also e-mail us at.© 2017 Serco Inc.All Rights Reserved.12930 Worldgate Drive, Herndon VA 20170.1-866-99-SERCO;(1-866-997-3726).703-263-6000