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Fifth Third Bank, N.A. mortgage processor 1 in Rosemont, Illinois

Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Performs a wide range of duties related to the processing and pre-underwriting of residential mortgage loans. Duties are both file and vendor level in nature. Maintains regular contact with both external and internal customers to ensure work flow deadlines are met. Assumes responsibility as the point person and coordinates processing the loan file from the time that it is received in Fulfillment until final disposition. Proactively communicates status on the loan with both the borrower and the Mortgage Loan Originator, and manages process flow and deliverables in order to meet the Customers expected closing date. Responsible for updating the file and file notes as the loan progresses through Fifth Third Bank's loan origination system. In addition to base compensation performance based incentive compensation opportunities also exist in this role.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Manage pipeline of conventional loans.

  • Evaluate loan documentation, calculate income, review assets, analyze data, and clear prior to closing conditions within your scope of responsibility.

  • Maintain high level of customer service by being proactive in communicating with borrowers and loan originators.

  • Ensure accurate, complete, and timely loan data including regular updates on Fifth Third Bank's loan origination system.

  • Actively participate in ongoing efforts to continually improve customer service for internal and external customers.

  • Review reports to ensure all required tasks and follow up requirements are completed.

  • Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.

  • Perform any other duties as assigned.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • High school diploma or equivalent required.

  • Demonstrated organizational skills, prioritization and the ability to multi task while delivering effective written and verbal communications skills are a critical component in this role.

  • Demonstrated teamwork, customer service, and follow-up skills.

  • Strong computer skills (MS Office) required, experience with Mortgage origination systems, platforms tools and technology preferred.

WORKING CONDITIONS:

  • General Office Conditions

  • Extended viewing of multiple computer monitors

  • Typing

mortgage processor 1

LOCATION -- Rosemont, Illinois 60018

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Fifth Third Bank, National Association is one of the top-performing banks in the country, with a history that spans more than 150 years. We’ve staked our claim on looking at things differently to make banking a Fifth Third better. This applies to our relationships with customers and employees alike.We employ about 18,000 people while offering:• A chance for employees to build their future, with supportive career development and comprehensive health and financial wellness programs.• An environment where we win together by celebrating achievements and working collaboratively.• An opportunity to make a difference in a positive and lasting way. Everything we do is geared toward improving lives.We’re proud that Fifth Third is a warm and caring place to grow – as a customer and as a team member.

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