Robert Half International Customer Service Rep. in Rosemont, Illinois
Seeking Customer Service Representatives! OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative to expand their career in the growing Wholesale Distribution industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative opportunity is located in Rosemont, Illinois, and is a long term temporary-to-fulltime engagement. What you get to do every single day - Organize and route incoming telephone calls - May support business development and client referral goals by actively cross-selling and referring customers - Contribute accurate, friendly customer service in a timely fashion - Manage the fielding and sending of important written business correspondence
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 01360-9501534003
Functional Role: Customer Service
Postal Code: 60018
Compensation: $14.00 to $16.00 per hour
Requirements: - 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred - Proficiency with Microsoft Office required - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Demonstrated experience performing extensive research to resolve complex customer inquiries - Strong computer skills including customer database systems - Ability to recognize, evaluate, and resolve problems effectively - Positive attitude and an engaging businesslike approach - Solid understanding of order entry - Customer service experience preferred - Strong customer service and office administrative skills - Ability to interact effectively with internal and external partners and clients/customers - Strong communication and interpersonal skills (verbal, written, and listening) We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today