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UnityPoint Health Environmental Services Assistant in Peoria, Illinois

Environmental Services Assistant/Housekeeper

Proctor Hospital

PRN: As Needed

Various Shifts/Schedules Available. Rotating week-ends and holidays required.

To clean all public and patient areas in the medical center on a routine basis to provide a clean aesthetic environment. To perform special functions as assigned and required by the Environmental Services Coordinator.

About UnityPoint Health:

Our team members are the compassionate core of who we are and how we serve. Every day we strive to live out our vision statement of “Best outcome every patient every time” through living out our FOCUS values of Foster Unity, Own the Moment, Champion Excellence, and Seize Opportunities.

At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation’s fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

Want to know about our culture and benefits? Click here to find out more:

Essential Functions/Responsibilities:

Essential functions are the duties and responsibilities that are essential to the position (not a task list). Do not include if less than 5% of work time is spent on this duty. Be specific without giving explicit instructions on how to perform the task. Do not include duties that are to be performed in the future. Duties should be action oriented and avoid vague or general statements.

% of Time


Quality of Work

· Follows all departmental cleaning procedures.

· Observes and follows Safety and Sanitation guidelines.

· Makes sure all areas are cleaned thoroughly and consistently with little or no discrepancies.

· Strives to reach Patient Satisfaction goals.

· Offers assistance to others when census in their area is low.

· Utilizes Wet Floor signs. Wears appropriate PPE.

· Performs turnover activities rapidly and accurately.

· Uses downtime to improve unit appearance and accepts additional assignments.


Quantity of Work

· Schedules is completed on a daily basis.

· Completes project work assigned.

· Initiates project work.

· Seeks to perform outside of schedule.

· Implements procedures to increase productivity.

· Equipment properly maintained (vacuum bags and filters changed).

· Keeps housekeeping closet, mop sink and cart neat and orderly.

· Leaves carts stocked for the next day.


Job Knowledge/Problem Solving

· Assess daily workflow and make changes as deemed necessary.

· Maintains knowledge of duties, chemicals and equipment.

· Resourcefulness and effectiveness in dealing with stressful situations and emergencies.

· Adapts to all changing routines.

· Maintains knowledge of location of various support areas.

· Stays current on all inservices.



· Supports the efforts of fellow employees through teamwork.

· Coordinates efforts and cooperates with all levels of staff, inside and outside the department.

· Accepts changing conditions, new procedures and direction from others.

· Communicates with appropriate personnel within and outside the department.

· Assists other department staff by volunteering, filling in and accepting additional work not normally part of the job.

· Adheres to all UnityPoint Health and EVS policies and procedures.

· Wears appropriate name badge and uniform according to department policies.

· Attends and competencied on all inservices.

· Adheres to the Absent/tardy to maintain their performance.


Basic UPH Performance Criteria

· Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

· Demonstrates ability to meet business needs of department with regular, reliable attendance.

· Employee maintains current licenses and/or certifications required for the position.

· Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

· Completes all annual education and competency requirements within the calendar year.

· Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.


Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.


High School graduate or GED equivalent


1 year of experience in/with professional cleaning not necessary but Preferred.



· Required English Skills

o Basic reading skills

o Basic writing skills

o Basic oral skills

· Communication Skills

o Ability to respond appropriately to customer/co-worker

o Interaction with a wide variety of people

o Maintain confidential information

o Ability to communicate only the facts to recipients or to decline to reveal information

o Ability to project a professional, friendly, helpful demeanor

· Computer Skills

o Basic Skill


· Use of usual and customary equipment used to perform essential functions of the position.

· Work may occasionally require travel to other UPH facilities/hospitals.

· Required to drive your own vehicle for business purposes.

Requisition ID: 2021-85683

Street: 5409 N Knoxville Ave

Name: 51 UPH Proctor

FTE (Numeric Only; Ex. 0.01): .01

FLSA Status: Non-Exempt

Scheduled Hours/Shift: 9:00 am - 5:30 pm monday-friday - 2 weekends a month and 3 holdiays a year

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