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Bradley University Administrative Support - Student Fees in Peoria, Illinois

This job was posted by : For more information, please see: CHARACTERISTIC DUTIES AND RESPONSIBILITIES Provide support to Bursar/Student Fees Office; coordinate, receive and route telephone communications, incoming correspondence, students, parents and visitors; is available for students and parents to answer questions and respond to requests for information and assistance; monitor the student fees email; verify payments, review bills when needed, and assist with processing refunds. Other duties will be assigned as needed as this position is there to support the functionality of the student fees office.In order to meet the needs of the University, the University retains the right to assign duties and requirements to employees as well as determine and change starting times, quitting times and shifts.MINIMUM QUALIFICATIONS Two years office/business or related experience; ability to work independently; set priorities; perform detail job tasks with accuracy; excellent communication skills; ability to effectively interact in person, via email and telephone and productively work/interact with diverse groups of people; analytical skills with ability to collect, compile and organize facts, figures, etc., and triage information to identify appropriate protocol and follow-through; ability to work with sensitive information and records; exhibit accurate judgment and respond well to questions; is proficient in word processing, data entry, spreadsheet and database management applications; deal with periodic timetable changes; and handle details and multi-step processes with accuracy.MENTAL/PHYSICAL REQUIREMENTSSelected candidate must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodation. Work is performed in a normal office environment with little exposure to outdoor temperatures or dirt and dust. Working conditions are typically moderately quiet.