YMCA of Metropolitan Chicago Youth Services Director, YMCA in Naperville, Illinois
The Inidan Boundary and Fry Family YMCA's are hiring a Youth Services Director!
This leadership role makes a lasting impact. This position is responsible for ensuring that assigned early learning and youth development programs, which may include summer day camp, drop-in childcare, before-and-after school care, and/or teen programming; meet program standards in accordance with all applicable licensing and funding requirements.
This role is also responsible for enhancing the member/participant experience and retention, optimizing program enrollment and revenue, and managing program budgets.
The Youth Services Director manages, leads and develops team members and ensures a safe environment for all participants and staff for the Indian Boundary and Fry Family YMCA locations.
Program Management Responsibilities:
Ensures the member/participant experience is consistent, integrated and aligned to YMCA goals for youth programming and participant experience, engagement and retention.
Identifies and promotes key drivers of a successful program experience.
Adapts and creates tools and processes to enhance participant experience.
Increases member/participant connection and commitment to YMCA programs.
Monitors program registration goals to understand trends and identify means for development.
Adapts and customizes program portfolio and curriculum to meet community needs.
Optimizes program capacity and enrollment goals.
Participates in special events and activities at YMCA sites and within the community.
Promotes programs in the community through multiple channels including community engagement strategy. (This includes collaborating with peers and leaders in and outside the Y.)
Ensures program safety and compliance according to program standards.
Team Management Responsibilities:
Identifies hires, manages and motivates a high-performing team that accomplishes program objectives.
Coaches and mentors staff to support them in delivering safe, engaging and well-organized program services.
Trains new staff and provides ongoing trainings in accordance with training designs. Facilitates all-staff meetings and in-services.
Responsible for ensuring staff are compliant with required trainings and certifications.
Recruits and trains volunteers to meet the needs of the programs.
Evaluates volunteer work and strategy to ensure volunteers are used appropriately.
Fiscal and Risk Management Responsibilities:
Manages program budget, including revenue and expenses, to meet financial targets and monitors financial performance.
Oversees maintenance of table files, program guides and online registration site to ensure accurate information is advertised.
Minimum and Preferred Knowledge, Skills and Abilities Requirements
Bachelors Degree in Early Childhood Education strongly prefered
Required: Associate Degree in child development or early childhood education
64 semester hours in any discipline with a minimum of 21 hours of college credit in child development, early childhood education or early child hood special education AND ONE OF THE FOLLOWING:
Gateways to Opportunity Level I Illinois Director Credential
OR 3 semester hours of college credit in administration, leadership or management
OR 3 points of credential-approved training in administration, leadership or management.
3 to 5 years or more experience in youth and family programming providing high-quality experience to program participants, with at least 3 years of supervisor or team leadership experience.
Commitment to, and a passion for, the YMCA of Metro Chicago’s mission.
Budget and expense management experience with the ability to assist in managing budgets to plan.
Demonstrated interpersonal skills with the ability to effectively build and maintain relationships with customers, team members and other stakeholders and constituents.
Intermediate proficiency in Microsoft Office (Word, Excel), email; ability to learn and adapt to new technology
Demonstrates evidence of YMCA Team Leader competencies in previous experience or practice.
Meet physical qualifications required as outlined in job description.
The YMCA will provide reasonable accommodations for persons with disabilities.
Child Abuse Prevention / Support the YMCA’s commitment to child abuse prevention by:
Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor
Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
Reporting any suspicious behavior and violation of policy and procedures to your supervisor
Completing all child abuse prevention training, as required
Street: 2120 W. 95th St.
Days and/or Times Needed: Monday through Friday, with the ability to cover various shifts from 7:00 am to 6:00 pm, with additional hours when needed.