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Edward-Elmhurst Health Patient Svs Rep in Naperville, Illinois

Edward-Elmhurst Health includes three hospitals — Edward Hospital, Elmhurst Hospital, and Linden Oaks Behavioral Health — and an extensive ambulatory care network that provides comprehensive healthcare to residents of the west and southwest suburbs of Chicago. Edward-Elmhurst Health provides comprehensive healthcare at more than 60 locations in the suburbs of Chicago. Our success has always been — and always will be — driven by our most talented, reliable, compassionate and skilled people, who genuinely believe in delivering top quality care to our patients and their families. At Edward-Elmhurst Health, you will also experience a vibrant culture and an atmosphere of nurturing support and leadership.

Be DRIVEN to join our over 8,000 employees, 1,700 staff physicians and 1,800 volunteers who want to provide safe, seamless and personalized care every day for our patients, our families and our communities.

Job Summary:

Under general supervision and according to established policies and procedures, provides front desk coverage. Answers incoming calls, schedules appointments, greets patients, registers new patients in computer system, schedules laboratory and off-site diagnostic tests requested by physician, verifies insurance eligibility and interprets covered benefits. Processes patient charges by totaling fees. Enters insurance coverage, receives and records payments in computer system.

Hours: Working 72 hours within a two week pay period. Must be available to work 1-2 evenings per week and rotating Saturdays when scheduled.

Location: Spalding Drive- Naperville

Benefits: Yes


  • High School Diploma or GED

  • Keyboard and computer skills

  • A valid driver's license is required if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.


  • A minimum of three months previous business office OR healthcare based experience

  • Previous insurance and managed care experience

  • Medical terminology or coding experience

  • Excellent keyboarding skills

  • Current CPR Certification issued by American Heart Association within 90 days of employment in this position

Benefits offered by Edward-Elmhurst Health include:

  • Medical, dental, and vision

  • 401K

  • Tuition reimbursement

  • Paid time off

  • Fitness center membership

  • Plus many other Employee Perks