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Group O IT Systems Engineer in Milan, Illinois

Group O has an immediate opening within its Corporate IT department for an IT Systems Engineer. The Systems Engineer is responsible for the integration, installation and maintenance of hardware and software systems in all Group O environments. The primary focus is network infrastructure but will also include related server systems, telecommunications, appliances, cloud hosted solutions as well as supporting design and process documentation.

Primary Tasks:

  • Design and deploy enterprise-wide IT solutions for the voice and data infrastructure

  • Ensure effective systems design and integration (network, server, endpoint, manufacturing) ensuring a high level of business continuity

  • Coordinate activities with other IT teams especially; Information Security team, Systems Operations, IT Service Desk and Server Administration

  • Manage hardware life cycle including; end-of-life transitions, new technology validation and acceptance testing, license management

  • Perform maintenance continuous system health checks, use administration, and timely application of patches and upgrades

  • Ensure that activities are in compliance with security policies, standards and guidelines as defined by the Information Security team

  • Produce and manage controlled documents

  • Technical escalation to vendors and consultants

Secondary Tasks:

  • Serve as an escalation resource for advanced diagnostics or extended problem management resource for internal teams

  • Special projects and process improvement as needed

Education / Experience:

  • Bachelor’s degree in IT discipline or equivalent work experience

  • Interdisciplinary experience; network, security, server and endpoints

  • Certification in one or more of the technical disciplines above preferred

Desired Skills:

  • Network fundamentals, including OSI model, DNS, DHCP, NTP

  • Cisco IOS

  • Cisco Prime/DNA

  • Cisco ISE

  • Proficient in Microsoft Office applications

Desired Traits:

  • Excellent written, verbal and interpersonal communications skills

  • Ability to work well independently and as part of a team

  • Ability to multitask and prioritize in a dynamic environment

  • Strong troubleshooting and analytical skills

  • Detail oriented

  • Data entry and accurate record keeping abilities

  • Excellent customer service skills

ID: 2021-3717

External Company URL: www.groupo.com

Street: 4905 77th Avenue

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