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Disabled Veteran Solutions customer service speacialist in Metropolis, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/ada/r/jobs/7522263 DVS is looking for professional inbound Customer Service Specialist to support government based contracts in Security, Health and Huma Services, and State benefitsThe Customer Service Specialist will assist in one of our various programs ranging from scheduling fingerprinting appointments to answering payroll questions for direct care workers and more. Customer Service Specialists are expected to represent the organization with our client and their customers by exemplifying the standards DVS demands of its employees in all facets which includes attendance, attitude, communication, confidentiality, professionalism, policy adherence and performance. Requirements High-speed reliable internet Ability to trouble shoot basic computer issues Chrome Browner Download speed of 25 or greater Headset with microphone and mute button High quality customer service skills Ability to work in a dynamic fast paced environment Strong adherence to attendance policy Ability to successfully pass a thorough background check including criminal, credit history and drug screening

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