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Power Plant Services Inside Sales Representative in Melrose Park, Illinois


Job Summary

The Inside Sales Representative (ISR) represents the Company to current leads, existing customers and future prospects to identify business opportunities for the company through communication. The ISR?s primary objective is to generate opportunities to quote parts and raw materials and document all activity in the customer relationship management (CRM) database.

This position would split time. 50% of the time to be spent working to increase sales for GM and 50% of the time to be spent increasing sales of Raw Materials.

Role and Responsibilities:

  • Record and update information about competition and customer buying habits and timeline.

  • Document all communication with customer utilizing proper processes.

  • Collaborate directly with Customer Service Representatives, Marketing, Sales and Estimation to obtain the necessary information to respond intelligently to the customer.

  • While this is a non-technical sales role, the ISR is expected to learn about the Company?s products and services to speak in an intelligent manner with the customer.

  • Communicate internally with other department staff and the customer in a clear and professional manner.

  • Manage time effectively, meet personal goals and work effectively with other members of the team.

  • Outsource raw material to purchasing department with guidance provided by the parts sales team.

  • Provide a sales price and delivery for current raw material opportunities, as assigned by the parts sales team.

  • Other duties as assigned.

    Minimum Requirements

  • Business to Business phone selling experience using effective and professional phone conversation skills.

  • Strong research and data documentation skills.

  • Superior listening ability, business acumen, prospecting habits and resiliency in a communication driven environment.

  • Proficient with Microsoft Office suite and CRM / ERP systems.

  • Salesforce experience highly desirable

    EPICOR experience highly desirable
  • Any combination of the above criteria will also be considered.

    Education :

  • High school diploma or equivalent