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Lexington Health Network Hospice Resource RN Educator- Corporate in Lombard, Illinois

At Lexington Health Network, our goal is to nurture the human spirit and inspire well-being, one person and one family at a time. So much of who we are comes from being an organization dedicated to the highest attainable quality of care available today. In an industry filled with rapid change and growth, our commitment to family values will never change. As a family owned organization, we have always maintained a unique perspective. Our reputation as a leading health care employer is unmatched.

Our family is growing, share your calling in hopsice as a Clinical Resource RN Educator. Positions is located at our headquarters in Lombard, IL.

Management and Supervision

• Follows the Lexington Health policies and standards and practices within the scope of the RN License.

• Tracks staff compliance with educational requirements.

• Informs leadership of changes in regulatory standards the impact documentation, quality and coverage issues.

• Coordinates, collects, aggregates and analyzes data needed to develop and drive educational initiatives.

• Mentor/ Educator for Lexington employed and contracted nursing tasks delegated to RN Team Managers, Core team members including but not limited to RN Case Managers, Hospice Aides, Licensed Practical Nurses and contracted Registered Nurse and Volunteers.

• Appropriately prioritizes tasks and assists staff in the prioritization of tasks.

• Supports the RN Team Managers and Director by acting as a leader, role model and subject matter expert for clinical team members.

• Assists the RN Team Manager with leadership and development responsibilities and serves as an educator and preceptor for onboarding new field team members and mentor to Team RN Case Managers.

• May meet with patient/representative to explain hospice philosophy and services, assessment of hospice eligibility, and completion of consents.

• May complete initial and ongoing comprehensive assessments including physical, psychosocial, and spiritual and bereavement.

• Instructs and provides direct patient care that includes all aspects of the nursing process.

• Knowledgeable in patterns of disease progression at end of life and provides ongoing patient/family/caregiver education.

• Knowledgeable in principles of end of life pain and symptom management. Identifies the physical, psychosocial, emotional, and spiritual needs related to the terminal diagnosis. Collaborates with IDT to meet those needs.

• Oversees the program and activity of the Continuous Care staff and LPN’s as they provide patient care and collaborates POC with Team Manager.

• Participate in on-call after hour care. In the on- call role, the Resource RN triages calls and demonstrates critical thinking skills as they prioritize and address each situation.

• In an emergency/crisis event, the Resource RN shares new information concerning the patient’s disease progression, discuss how to further improve the patient’s quality of live and comfort, and ensures that the care plan is consistent with the patient’s end of life core wishes.

• Provides emotional, spiritual, and psychosocial support to patients/family/caregivers and establishes a therapeutic relationship with the patient/family/caregiver.

• At the IDT meeting, at least every 15 days, the Resource RN participates concerning patient disease progression, provides education to discuss how to further improve the patient’s quality of life and comfort, and ensures that the Care Plan is consistent with the patient’s end of life core wishes.

• Demonstrates the ability to work cooperatively with others in a team environment to ensure deadlines, goals, and objectives are met.

• Demonstrates the ability to embrace change, manage stress and maintain a positive attitude.

• Builds relationships and collaborates effectively with minimal supervision. Is a self-starter who demonstrates flexibility, motivation, initiative, and commitment.

• Identifies and contributes to the development of new ideas and approaches to improve the work process. Assisting clinical leaders with ongoing federal and joint commission compliance involving staff education.

• Exemplifies Lexington Hospice core values in daily practice.

• Appropriately manages Paid Time Off.

• Timely and accurate time documentation according to Policy and Standards of Performance

• Other duties as assigned.

• Participates in the on-call rotation and/or provides shifts during non-business hours such as evenings, weekends and holidays based upon program coverage area.

• Demonstrates personal commitment to the Mission Statement of Lexington by providing excellent healthcare and service that is professional, friendly and courteous and timely.

• All other duties as assigned

Quality Improvement

• Participates in the Quality Assessment and Performance Improvement (QAPI) Program and related activities as assigned. This may include but not limited to:

o Participation in Performance Improvement Project(s) (PIP)

o Gathering clinical data which is used for quality measures

o Process development and management of processes

o Responsible for managing multiple ongoing and project based audit, quality improvement, and organization compliance activities related to the educational needs of the hospice team from the planning phase through execution and evaluation.

Professional Development

• Develops and achieves professional growth goals and objectives personally.

• Responsible for attending orientation and regularly scheduled in-services/educational conferences as assigned.

• Participates in orientation of Hospice Aides, Volunteers and other IDT members as assigned.

• Participates in training activities internally within Lexington Health Network and externally assigned.

Customer Service

• Maintains focus on the patient and family experience of care

• Serves as a patient and family advocate

• Reports patient /family/customer conflicts to Team Manager

• Participates in patient/ family/customer resolution as applicable

• Represents the nursing profession, Lexington Health Network in an overall positive manner

• Current Registered Professional Nursing license to practice in the state of Illinois

• Minimum of 5 years’ field and leadership experience in hospice, home health, or community health in the last five years

• Excellent leadership, managerial ability, clinical assessment, organizational, and interpersonal relationship skills

• Working knowledge of Medicare/Medicaid, hospice regulations, and third party payor expectations

• Specialty certification in education, hospice or home health

• Reliable transportation; Illinois Driver’s license with current insurance

We offer a professional work environment, growth and advancement, training, competitive compensation and a benefits package including a comprehensive medical, dental, and vision plan, voluntary benefits, credit union, 401(k) savings plan with company match, holiday pay and paid time off.

Lexington Health Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

iCIMS Requisition ID: 2020-6715

External Company URL:

Street: 665 W. North Avenue

Work Schedule: Days