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Snapon Junior Systems Administrator - 2020-9729 in Libertyville, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/ada/r/jobs/7596281 Overview

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Collaborating with Snap-on Credit departments, provide design, support, and direction through application deployment and on-going maintenance. As part of the overall IT Infrastructure team, provide first and second level support to internal IT customers. M aintain and enhance existing infrastructure systems throughout the organization including Windows 10 workstations, MS SQL databases, SharePoint, IIS-based platforms, Linux platforms, and data storage.

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n Responsibilities

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+ Identify and develop creative and cost effective solutions to ensure user satisfaction and to improve productivity

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+ Acquire and maintain knowledge of relevant new product offerings, system solutions, current support policies, and methods of support delivery

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+ Lead or participate in team projects that enhance the quality or efficiency of the IT Group

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+ Develop, define, and communicate user/technical service policies and procedures for products supported by the IT Group

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+ Candidate must effectively interface with all levels within the organization and may work independently with software vendors, resellers, or distributors

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+ Requires some weekends and after hours support, On-call rotation




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n Qualifications

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+ 4 year college degree in Computer Science or other technical field

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+ 3-5 years professional experience

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+ Prior experience in communicating with internal customers to resolve first and second level IT issues

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+ Able to provide positive customer experience

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+ Able to produce and maintain technical system and procedural documentation for all projects and assignments

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+ Able to identify and solve complex system problems

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+ Experience working in a team environment

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+ Aptitude for imparting knowledge to others

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+ Able to adapt to a rapidly changing environment

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+ Ability to mentor, coach, and train

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+ Administrators knowledge of Windows 10, Windows Servers, Microsoft SQL Server, and SharePoint in an Enterprise environment

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+ Working knowledge of design, implementation and maintenance of LAN/WAN technology


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Ideal candidate would have working knowledge of the following: Microsoft SharePoint Server Enterprise, Microsoft Office 2016-O365, SharePoint Management Tools, Microsoft Skype Server, Microsoft PowerShell Framework, Microsoft Office Web Apps, Microsoft Windows Server 2012-2019, Microsoft SQL Server 2008 - 2019, SQL Server Management Tools, Business Objects (Data Warehouse), VMware VSphere, VMware View, Windows Active Directory Administration, Microsoft IIS, OpenText RightFax, Windows Print Servers, ScriptLogic, Microsoft RDP / Terminal Services, Microsoft Windows 10, SAS Workstation

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