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Senior Lifestyle Concierge-Weekends in Lake Barrington, Illinois

Enhances resident services and provides up to date information in a more efficient and timely manner. Greets residents and visitors, answers the telephone and responds to both routine inquiries and emergencies, relays calls to the proper department and performs a variety of related clerical duties. This position reports to the Business Office Manager or other assigned manager.

  • Greets residents and provides general assistance to visitors, prospective residents, and families.

  • Uses proper telephone skills.

  • Ensures safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity

  • Ensures that incident reports, concern reports and other appropriate communication have been completed.

  • Maintains visitor sign in/out book, reservation book for guest rooms, and completes maintenance request work orders.

  • Completes daily check-in procedure

  • Maintains emergency contact information.

  • Receives packages, plants, prescription drugs, etc. and delivers/holds as requested.

  • Maintains the sign in/out log for the issuance of community keys, and gate passes

  • Informs supervisor of any resident issues or concerns.

  • Maintain coffee and cookie service in the lobby/making cookies daily

  • Makes sure the lobby has fresh flowers and is appropriately appointed.

  • Assist other departments with administrative functions.

  • Completes all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily.

  • Attends all required training, in-service, and staff meetings.

  • Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.

  • Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers.

  • Adheres to all policies and procedures of Senior Lifestyle Corporation.

  • Performs other duties as assigned.

  • High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

  • Experience in office skills, and with computer software.

Requisition ID: 2020-16724

External Company Name: The Senior Lifestyle Company, LLC

External Company URL: www.seniorlifestyle.com

Street: 22320 Classic Court

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