CIT Trucks Service Foreman - Joliet, IL in Joliet, Illinois
Since 1975, CIT Trucks, LLC has grown to become a full-line commercial truck dealership group representing Kenworth, Volvo, Mack, Isuzu, and Autocar product lines in 17 locations throughout Illinois, Missouri, and Indiana. Additionally, CIT’s subsidiaries, Central Truck Leasing and Central Truck Finance, offer equipment leasing and rental services as well as financial services.
CIT is a growing company committed to providing the most effective solution for our customers’ critical transportation needs. Our enthusiastic, customer-focused employees are among the best and brightest and drive CIT’s reputation as one of the leading customer support organizations in the industry. We are dedicated to maintaining a work environment that promotes individual accomplishment and team success where every employee is valued for their contributions and are encouraged to achieve their full potential.
CIT Trucks offers competitive wages and a complete benefit package including:
Paid holidays and Paid Time Off
Choice of three medical plans with prescription coverage
Health Savings Account and Flexible Spending Accounts
Short and Long-Term Disability Insurance
401(k) Retirement Plan with an employer match
Interest-free tool purchase program
Opportunities for advancement
Shift premiums for second shift
CIT Trucks is an Equal Opportunity Employer.
As a CIT Trucks Service Foreman, you will be expected to:
Organize, lead, and control the flow of service work through the department.
Ensure quality repairs at a fair cost to the customer.
Communicate effectively with customers.
Effectively handle multiple priorities, organize workload, and meet deadlines.
Assist technicians in developing their skills with the support of the Service Manager.
Maintain technician efficiency and productivity goals established by management.
Ensure departmental compliance with all safety protocol and company policies.
Complete performance evaluations of the Service Department on an ongoing basis, reviewing strengths and weaknesses of all technicians.
High school diploma or equivalent and minimum 3 years’ experience in retail service industry preferred
Ability to obtain a Commercial Driver’s License (CDL) and DOT medical card
Ability to supervise, manage, advise, train, develop, and appraise work assignments of personnel.
Comprehension of basic software applications related to diagnostics, engine parameters, and product preference guidelines
Initiative to gain sufficient knowledge required to advise customers regarding equipment specifications and engineering of products and components to meet customer needs
Dedication to building long-term customer relations with a proven ability to lead and motivate
Outgoing personality and strong interpersonal skills with a focus on superior customer service
Professional attitude and appearance with a strong work ethic
Desire to set and attain goals while conducting business honestly and with integrity
Agricultural or mechanical backgrounds have been proven beneficial
Req No.: 2019-1690
External Company URL: www.cittrucks.com
Street: 4040 Mound Road