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Randstad Call Center Representative in Joliet, Illinois

Call Center Representative

job details:

  • location:Joliet, IL

  • salary:$12.50 per hour

  • date posted:Friday, January 8, 2021

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Business service

  • reference:AB_3544036

  • questions:erin.angle@randstadusa.com210-477-1040

job description

Call Center Representative

Are you an experienced Call Center Representative? Start the new year off with a new career!

Our client is seeking work from home agents to support the state of Illinois. Apply now for immediate consideration!

Location: MUST reside in Illinois, however must not reside in Cook County

Pay: $12.50/hour

Hours: Tuesday - Saturday 9am-6pm

*This is a temp to hire position! *Personal laptop or PC required, Internet, USB headset will be required (software does not work with Chromebooks, MACs)

Responsibilities

*Answer high volume of incoming calls and provide answers to customer inquiries

*Input call data into computer

*Route calls to appropriate resources

*Document all call information according to standard operating procedures

*Complete call logs as needed(if necessary)

*Other duties as assigned

Skills

  • Empathy

  • Call Center Support

  • Telephone Etiquette

  • Typing Skills

Education

  • High School (required)

Qualifications

  • Years of experience: 1 year

  • Experience level:Experienced

Shift: First

Working hours: 9 AM - 6 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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