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Gift of Hope Organ & Tissue Donor Network Manager, Human Resources in Itasca, Illinois

Provides full cycle Human Resources management and support including, but not limited to, employee relations, benefits administration, leaves of absence, compliance, compensation planning and talent acquisition; leads the development and implementation of Human Resources policies and procedures and ensures compliance in all programs

The following essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation:

  • Support Gift of Hope’s mission and vision, and demonstrate core values of passionate people, outstanding teams, and compassionate service

  • Demonstrate support for our mission through annual participation in a donor family event

  • Plays an active role in providing support and guidance to the HR team, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations

  • Oversees the talent acquisition process in partnership with our external recruiting partner. Establishes and leads the talent acquisition recruiting and hiring practices and procedures necessary to recruit and hire a superior workforce.

  • Oversees employee disciplinary meetings, terminations, and investigations

  • Drives culture change / Reinforces existing culture toward the direction of business (Understands the vision of the business, leads culture gap analysis, action plans against gaps, leverages communication tools/expertise to drive desired change) to ensure change or initiative are managed in a predictable and controlled manner ensure overall objectives are achieved

  • Deploys innovative, business relevant processes and solutions that drive the business strategy, talent management agenda, people engagement and organizational effectiveness and oversee service delivery (Time / Cost / Value / Quality / Direction / Strategy) according to internal and external service level agreements.

  • Drives simplification and elimination of non-value added work in the business and identifies efficiencies and drives organizational effectiveness.

  • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance

  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in HR, and employment law

  • Manages workers’ compensation process with insurance provider and collaborates on the return to work process with the leader of Quality

  • Enhances the organization’s human resources by planning, implementing, and evaluating employee relations and HR policies, programs, and practices

  • Oversees the new hire orientation process

  • Manages a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; monitoring and scheduling individual pay actions; and recommending, planning, and implementing pay structure revisions

  • Oversees and supports when needed the employee benefit programs including insurance broker, TPA relationship management and set-up and administration

  • Ensures legal compliance by monitoring and implementing applicable HR federal and state requirements, conducting investigations, maintaining records, and representing the organization at hearings as needed

  • Enforces management guidelines by preparing, updating, and recommending HR policies and procedures

  • Oversees and supports internal and external audits related to accreditation, licensure and/or registration with regulatory agencies

  • Other duties as assigned

Education and Training Required

The following identifies the minimum education and training required to perform the essential functions of the job:

  • Bachelor’s degree in Human Resources, Business Administration, or related field required

Experience and Skills Required

The following indicates the minimum skills and experience required to perform the essential functions of the job:

  • A minimum of 3 years of human resource management experience preferred

  • Benefit plan administration preferred

  • SHRM-CP or SHRM-SCP highly desired

  • Knowledge of federal and state employment law, and regulatory compliance

  • Experience coordinating employee benefits, worker’s compensation, unemployment compensation, and leaves of absence

  • Position involves exposure to sensitive information, necessitating considerable use of discretion and judgement

  • Intermediate skills in Excel and Word; competent in HRIS and learning management systems

  • Ability to research and analyze various types of data and make recommendations based on the data

  • Ability to effectively resolve problems or issues by using judgment that is consistent with policies procedures, regulations, and past practice

  • Strong organizational skills; attention to detail

  • Effective oral and written communication skills

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Ability to function in a normal office environment

  • Ability to drive personal car to perform job functions

  • Ability to work outside normal business hours on occasion

  • Ability to lift and move 30 pounds

  • Ability to use personal cell phone for business purposes

Work Environment

The work environment characteristics described here are representative of those that will be encountered by an employee while performing the essential functions of the job.

  • Normal office environment

  • Work remote as needed

  • Carry a personal cell phone to be accessible outside regular business hours

ID: 2020-1506

External Company URL:

Street: 425 Spring Lake Drive