Work in Illinois Veterans

Illinois Job Link Logo

Job Information

Blain Supply Customer Care Desk Associate in Freeport, Illinois

This year we are celebrating 65 years as a family owned company. Also recognized by Forbes Magazine for the second year in a row as one of America’s Best Mid-size Employers.

Come celebrate with us! We are growing...43 stores across WI, IL, IA, MI!

The Customer Care Desk Associate would run the store phone/switchboard and assist customers with returns, questions, complaints, and directions around the store, along with other assigned duties that would ensure that the customer has an efficient, pleasant shopping experience.

This can include, but is not limited to:

  • Scan returned goods and place into bins/shopping carts to return the goods to the department

  • Route mail/file paperwork

  • Issue Hunting and Fishing licenses

  • Cashier

  • Manage the incoming E-commerce customer orders and In-Store Pick Ups

  • Keep the Customer Service Desk clean and presentable to the customers

  • Help in other departments as assigned

  • Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures

  • Great communication skills

  • Prior Retail experience preferred

  • Able to work evenings when needed and at least every other weekend

  • Able to pass pre-employment drug screening and background checks

Retail Store

Requisition ID: 2020-13018

External Company Name: Blain Supply, Inc.

External Company URL:

Street: 1755 South West Avenue

Post End Date: 12/12/2020