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Midwestern University Front Desk Assistant- IL- Student Services - 2nd Shift in Downers Grove, Illinois

Description

Summary

The Front Desk Assistant provides general support for the overall operation of the Wellness/Recreation Center. The position reports to the Assistant Dean of Student Activities in Student Services. The hours of this position will be 12:30 pm-9:00 pm Monday through Friday with occasional weekends.

Essential Duties and Responsibilities

  • Greet and sign in visitors to the Recreation/Wellness Center and manage guest waivers

  • Responsible for providing excellent customer service

  • Oversee the facility’s usage, equipment and outdoor recreation spaces

  • Assist with the set up, supervision and clean up of intramural events and other programs

  • Provide tours of the facility as necessary

  • Assist with Student Activities and events, including helping facilitate student and departmental events as needed.

  • Assist with department purchasing and reimbursement processes

  • Assist with Student Activities electronic platforms and newsletter

  • Complete basic tasks, such as data entry, using a computer

  • Other duties as assigned

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. This individual must have the ability to work in a constant state of alertness and safe manner and must have regular, predictable, in-person attendance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or GED and 1-2 years administrative support experience required. Experience working in a team and customer service oriented environment. Excellent customer service, written and verbal communication skills also required, along with the ability to maintain professionalism when interacting with students, staff and faculty.

Computer Skills

Computer proficiency in MS Office (Word, Excel, Outlook).

Language Skills

Basic skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability

Intermediate skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Mathematical Ability

Minimum skills: Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume and distance.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently required to stand, walk, use hands to handle or feel and reach with hands and arms. The employee is regularly required to sit, talk and hear. The employee must regularly lift and /or move up to 20 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race; color; religion; creed; national origin or ancestry; ethnicity; sex (including pregnancy); gender (including gender expressions, gender identity; and sexual orientation); marital status; age; disability; citizenship; past, current, or prospective service in the uniformed services; genetic information; or any other protected class, in accord with all federal, state and local laws, including 41 C.F.R. 60-1.4(a), 250.5(a), 300.5(a) and 741.5(a). Midwestern University complies with the Smoke-Free Arizona Act (A.R.S. 36-601.01) and the Smoke Free Illinois Act (410 ILCS 82/). Midwestern University complies with the Illinois Equal Pay Act of 2003 and Arizona Equal Pay Acts.

Qualifications

Education

Required

  • High School or better

Experience

Required

  • 1-2 years administrative support experience required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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