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KPMG Senior Specialist, ServiceNow in Chicago, Illinois

Business Title: Senior Specialist, ServiceNow

Requisition Number: 54866 - 31

Function: Advisory

Area of Interest:

State: IL

City: Chicago


Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Senior Specialist to join our KPMG Spectrum practice.


  • Collaborate with industry/business subject area professionals, software engineers and technical leadership as part of a dynamic, distributed and fast paced managed services team to manage day-to-day operations of cloud-based platform applications like ServiceNow

  • The ServiceNow Developer is responsible for developing technical solutions on the ServiceNow platform to satisfy the business requirements and needs of the IT organization.

  • Development of ITSM and custom modules in ServiceNow Platform following best development practices.

  • Perform configuration, integration custom programming and other hands-on technical activities in support of ServiceNow platform.

  • Creating technical design documents and writing test cases.

  • Support other developers in their work to integrate existing systems with ServiceNow.


  • A minimum of three year of ITSM or ServiceNow Development experience.

  • Strong hands-on ServiceNow implementation or development experience with full cycle implementation experience of ITSM (incident, problem, change). Asset, CMDB, ITOM, implementation of ITBM module

  • Knowledge in Web Technologies (XML, HTML, Script, etc); Knowledge on GRC, SecOps, HRSM is preferred.

  • ServiceNow Upgrade experience.

  • Bachelor's degree in Information Systems, Computer Science, or a related discipline from an accredited college/university; ITIL certification preferred

  • Experience working in an Agile or Scrum software development environment and working with scripting in the ServiceNow platform using JavaScript: Business rules, Client Scripts, UI Actions, UI Pages

  • Ability to travel as necessary

  • Must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

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