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Federal Reserve Bank Senior Software Product Analyst in Chicago, Illinois

Job Summary Responsible for articulating customer needs and requirements to the development team and for providing insight or clarification when necessary. Responsible for creating User Stories, Features or Epics and identifying clear Acceptance Criteria. Responsible for prioritizing feature defects potentially affecting customers. The level of work required is advanced and staff must be able to work under minimal supervision. This job does not have direct reports.

Principal Duties and Responsibilities * Acts as the liaison between internal customers and technical groups to elicit customer business needs, to communicate these needs to the technical groups and to drive appropriate solutions * Identifies alternative solutions and new feature opportunities * Performs business and systems analysis, including current and future state, to determine requirements and breakdown features into user stories * Identifies approaches for evaluating product success and communicate the criteria with various stakeholders * Ensures the test plan is comprehensive and acceptance criteria are met through QA and intro production * Develops functional specifications including user cases, process/workflow, error messages and interface specifications * Manages the backlog containing stories and defects for the development team; modifies the backlog according to changing business needs and technical input * Manages product roadmaps for software products developed and supported by the team * Participates in the development of sprint planning and feature prioritization * Manages functional production issues for features introduced into production, including problem identification and monitoring through resolution, using bug-tracking tools * Responsible for identifying risks and leading mitigation strategies; communicates risk and mitigation processes to teams and stakeholders * Provide product release overview and handoff to operations to ensure ongoing operational support * Develop appropriate product training, manuals and documentation for internal users * Communicates the health and quality of product releases to relevant stakeholders

Education and Experience * Bachelor`s degree or equivalent experience * 3-5 years of product management and/or business analyst experience Knowledge and Skills * Experience working with software development teams * Experience with Agile software development methodology * Experience with Jira or similar tools for Agile software development * Knowledge and application of project management and software development methodologies * Strong customer relationship management skills * Excellent analytical and critical thinking abilities * Strong interpersonal and verbal and written communication skills * Ability to lead and make decisions while balancing multiple projects * Knowledge of software development in Cloud, a plus Other Requirements * Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. * This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take approximately two months to be completed. The screening covers areas such as education/employment verification, criminal history, credit history, and reaches out to your references and people that know you well. * As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank’s ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities, and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.

Organization: *Federal Reserve Bank of Chicago

Title: Senior Software Product Analyst

Location: IL-Chicago

Requisition ID: 266324