Conduent Senior Manager, Technology Business Analyst in Chicago, Illinois
Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.
Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all insured patients in the U.S., 11 million employees who use its HR Services, and nearly nine million people who travel through toll systems daily. Conduent’s solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review for workers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at www.conduent.com.
Candidate will work on Conduent’s new HealthCare claims platform implementation projects
Work and communicate effectively with all project stakeholders including the client, vendors, peers and Conduent management
Contribute to all phases of the new system implementation including Analysis, Design, Configuration, Testing, Training, Documentation and post-implementation support.
Perform gap analysis between current system and new system functionality
Identify, clarify, and document business requirements
Facilitate discussions on various functionality challenges and design issues between client, vendor and internal teams
Coordinate across multiple teams, both internal and external, to facilitate timely and quality implementations of project initiatives
Perform various levels of system functionality and process testing, document and present test results
Perform system configuration updates in the new system based on approved business requirements using system wizards and data entry screens.
Create detailed documentation of system incidents/defects
Create flow diagrams and project documentation
Proficient with ETL methodologies, including data analysis, data profiling, and data validation
Perform all data conversion activities and tasks (data mapping activities) necessary to assure the data is imported properly before going live
Understand the healthcare business and associated data and how data elements and modules integrate
Recommend solutions to business problems
All other duties as assigned
Bachelor’s Degree or equivalent combination of education and experience
8 years’ experience working as a Business/Systems Analyst
Demonstrated experience with requirements analysis and documentation
Demonstrated experience with the structured testing of systems and business processes
HealthCare domain background
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.
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