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Business Summary:

VMware accelerates digital transformation through a software-defined approach to business and IT. The trusted platform provider of choice for more than 500,000 customers globally, VMware is the pioneer in virtualization and an innovator in cloud and business mobility. A proven leader, VMware allows customers to run, manage, connect and secure applications across clouds and devices in a common operating environment.

Our team of 20,000+ people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow today.

Partnering with Operations and Finance Teams, the Customer Success Sales Incentive Planning Senior Manager will work within the Worldwide Sales Planning & Incentives Team to support semi-annual incentive plan design, process optimization, issue resolution and analytics activities. This is a worldwide role primarily engaged primarily in supporting the Customer Success and Renewals Organizations.

Job Role and Responsibilities:

• Coordinate across multiple cross-functional teams on the successful completion of incentive planning initiatives worldwide

• Partner with business leaders and sales operations teams in the Customer Success, Renewals and PSO organizations to capture requirements for incentive designs that align with strategic objectives

• Support the design of plans that motivate sellers and align with Corporate objectives

• Support rollout and communication of semi-annual incentive plans

• Coordinate the design, approval, and rollout of SPIF programs

• Focus on unique business problems and continuous process improvement

• Resolve complex issues related to all aspects of sales compensation

• Support day to day transactional activities supported by Shared Service

• Communicate plan effectiveness results and make proactive recommendations for improvements

• Partnership with Sales Operations, Finance and Commission Finance Teams ensuring effective collaboration, communication, and development of solutions

• Collaborate on the development and improvement of the Planning and Compensation Tools and Systems.

Required Skills:

• 10+ years of sales compensation experience

• Experience with SaaS Customer Success and Renewals sales responsibilities

• Degree in Business Administration or Finance

• Advanced knowledge of Microsoft Excel and PowerPoint required

• Project Management skills are an advantage

• Excellent partnering skills across all levels of the organization

• Ability to translate business needs into a set of workable, specific requirements

• Ability to prioritize tasks effectively

• Strong problem solving and process management skills

• High attention to detail and accuracy

• Enthusiastic with a passion for change and efficiency

• Excellent English, both written and verbal, with the ability to communicate and interact with upper management.

#LIRemote

Home Office - Anywhere in the United States

This job requisition is not eligible for employment-based immigration sponsored by VMware.

Category : Business Strategy and Operations

Subcategory: Business Operations Analyst

Experience: Business Leadership

Full Time/ Part Time: Full Time

Posted Date: 2021-02-23

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.