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United Airlines Senior Infrastructure Architect - Cybersecurity & Digital Risk in Chicago, Illinois


Do you have a passion for infrastructure technologies (system, network, or cloud)? Do you find yourself reading whitepapers in your spare time? Are you a thought leader? Do you have a security-centric mindset? Are you updated on the latest industry trends for zero trust? If you answered ‘yes’ to any of this, then we would like to talk to you.

Job Overview

United Airline’s Cybersecurity and Digital Risk (CDR) organization is looking for a ‘Senior Architect’ to lead our journey toward digital transformation and zero trust. In this role, you will be responsible for the architecture and engineering of the infrastructure cybersecurity posture of the enterprise. As a technical architect, you will be leading security discussions and helping to drive the strategy. This role will be collaborating with all business units internally and interacting with vendors externally. You will be joining a team of like-minded individuals working to secure the airline using industry best practices and methodologies. You will have an opportunity to do all this while seeing the world.


  • Participate, coordinate, and evaluate the infrastructure cybersecurity workstreams of the organization.

  • Provide technical expertise and analysis for all areas of security technology including, but not limited to, network security, platform security, authentication/authorization systems, identity & access management systems, application security, and security infrastructure.

  • Participate in multiple large-scale security projects. These projects will be developed concurrently and possess numerous interdependencies. Act as the security representative on cross-team mission-critical IT projects.

  • Design, deploy, test, document, and manage complex enterprise security solutions, systems & infrastructure.

  • Participate in cybersecurity strategy sessions with organizational and cross-functional leaders.

  • Lead and produce security architecture artifacts (policies, standards, procedures, etc.) that can be used to leverage security capabilities in projects and operations.

  • Develop and maintain detailed IT security architecture & engineering specifications, designs, and documentation.

  • Participate in application and infrastructure projects to provide security direction and guidance.

  • Participate in security assessments of existing and new infrastructure technologies and make recommendations based on referenced architecture, security best practices, and/or baseline configurations to enhance security and reduce risk, where applicable.

  • Participate in technology process reviews with a focus on security by performing a gap analysis and identifying opportunities for improvement and/or automation.

  • Participate in technology remediation initiatives for non-compliant areas of digital technology (DT).

  • Automate security and technology processes through use the use of one of the following methodologies: low-code/no-code platforms, robotics process automation (RPA), scripting, and/or coding & programming.

  • Participate, and represent the Cybersecurity & Digital Risk organization on the Architecture Review Committee (ARC)

  • Participate, and represent the Infrastructure Cybersecurity organization on the Security Assessment Team (SAT)

  • Host large-scale round table discussions, roadshows, and communication efforts to promote organizational cybersecurity initiatives.

  • Participate and represent United Airlines, the Cybersecurity & Digital Risk organization, and the Infrastructure Cybersecurity team at industry and technology conferences and organizations.

  • Keep abreast on emerging security threats, industry trends, technologies, products, and services and make recommendations to the broader cybersecurity teams, digital technology teams, compliance teams for their use, based on security, financial, and operational metrics.

  • Mentor and train junior members of the Infrastructure Cybersecurity team and cross-functional peers.

  • Evangelize and promote a security-centric mindset and culture within the team, organization, and enterprise.

  • Support other organizational initiatives and deliverables as needed.

Skills and Experience

  • 10+ years of experience in infrastructure or security architecture/engineering/operations.

  • At least 5 years of leadership experience in managing multiple, large, cross-functional teams on security projects, and influencing senior-level management and key stakeholders.

  • Demonstrated experience in architecting cybersecurity solutions for large organizations.

  • Architect-level knowledge within two of the following domains: system, network, cloud, cybersecurity.

  • Strong understanding of security fundamentals and general security technologies.

  • Experience with system (Windows, Linux, etc.) architecture, best practices, security principles, and/or operations.

  • Experience with network (LAN, WAN, Wi-Fi) architecture, best practices, security principles, and/or operations.

  • Experience with cloud (Amazon AWS, Microsoft AWS, Google GCP) architecture, best practices, security principles, and/or operations.

  • Experience with one or more scripting (PowerShell, Bash, Perl, etc.) and/or programming languages (Python, C#, Java, Ruby, etc.)

  • Knowledge of applicable industry standards and regulatory requirements

  • Recognized expertise in the field - in industry and/or within United.

  • Strong interpersonal skills as well as excellent written and verbal communication skills, comfortable discussing/consulting with technical and senior business staff and management.

  • Uncompromising personal and professional integrity and ethics.

  • Sound decision-making and judgment, especially under pressure.

  • Strong organization, prioritization, and rationalization skills.


  • Bachelor’s Degree in Computer Science, Information Systems, other related fields, or 10+ years of equivalent work experience required.

Relevant Certifications

  • AWS Certified Solutions Architect - Professional

  • Microsoft Certified: Azure Solutions Architect Expert

  • MCSE




  • CCSP

  • CEH

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 47 Technology/IT

Function: Information Technology

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled