Work in Illinois Veterans

Illinois Job Link Logo

Job Information

Loews Hotels & Co Seasonal Host - Streeterville-3 in Chicago, Illinois

Experience the Windy City from the heart of it all. Loews Chicago Hotel, situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Welcome to City Sophistication where convenience and relaxation meet.

Job Specific

  • Controls Reservation Book, accepts reservations and enters them accurately into the record

  • Maintains guest history files and uses information to enhance repeat guests experience

  • Maintains guest records to; record arrival, cover count, seat assignment, turnover, availability

  • Inspects menus to ensure cleanliness and acceptability

  • Greets guests in a polite professional manner

  • Determines guest needs, verifies table availability, assigns appropriate table for seating

  • Guides guests to appropriate table

  • Assists guests with seating, and presents menu

  • Ensures removal of unnecessary place settings at occupied tables

  • Notifies server of guest seating, and communicates any special needs or requests

  • Inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member

  • Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard

  • Assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks

  • Other duties as assigned

General

  • Promotes and applies teamwork skills at all times

  • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

  • Is polite, friendly, and helpful to guests, management and fellow team members

  • Executes emergency procedures in accordance with hotel standards

  • Complies with required safety regulations and procedures

  • Attends appropriate hotel meetings and training sessions

  • Maintains cleanliness and excellent condition of equipment and work area

  • Complies with hotel standards, policies and rules

  • Recycles whenever possible

  • Remains current with hotel information and changes

  • Complies with hotel uniform and grooming standards

Qualifications

  • Thorough knowledge of restaurant terminology and food service techniques and sanitation standards

  • Exceptional guest service skills

  • Excellent management, leadership, communication and organizational skills

  • Ability to work flexible schedule to include weekends and holidays

Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart.

Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering.

Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.

Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.

DirectEmployers