JPMorgan Chase Product Manager Sr - Business Banking in Chicago, Illinois

Here at Chase, we focus on our customers first and foremost. Our employees are initiators, collaborators, and results oriented individuals. They have a knack for looking at the details, and finding solutions to everyday challenges. Chase employees are part of a company that makes a real difference every day for our customers, our communities and ourselves. We focus on customers’ best interests and strive to exceed expectations by listening to and anticipating their needs. Our employees are empowered to put our customers at the center of all we do, focus on doing what’s right, and create solutions that make their lives better.

Business Banking (BB) supports 2.4 million+ clients across the U.S. including 200,000+ clients that are aligned with one of our dedicated Business Relationship Managers. Business Banking serves the Retail banking clients with revenues up to $20 million. Business Banking partners with other JPMorgan Chase line of businesses to provide our customers with a wide suite of products such as Merchant Card processing (Commerce Solutions), Cash Management (Treasury), Credit Originations and Digital.

The Business Banking Product Management team is seeking a Vice President of Product Management to join the organization to support our Analysis Checking Product and our Specialty Product Portfolio which includes IOLTA, Real Estate, Client Funds, and Tenant Lease products. The candidate will have ownership of the portfolio responsible for growth, profitability, and the client experience. The candidate will also provide ad hoc support to Product Development initiatives intended to drive transformation across our Deposits business.

The Vice President of Product Management will partner to set product strategy and manage the overall product lifecycle evolution. The candidate will define product gaps, gather and prioritize product and customer requirements and work with partners to develop and implement next generation features and capabilities to improve the client experience and maximize shareholder value.

Principal Duties and Responsibilities:

  • Provide end-2-end management of a premium portfolio spanning multi-billion dollar balances across five Business Banking product lines

  • Become an expert in client and banker experience, systems and business product solutions

  • Partner with key stakeholders within Business Banking and across the enterprise to design and manage product program initiatives

  • Translate business opportunities, customer needs, and business goals into a product development roadmap

  • Enable new product development initiatives supporting product launches, feature and pricing enhancements, and simplification initiatives

  • Prepare executive level presentations, communications, and reporting to provide updates on product / project status

  • Provide business and financial analysis to review and monitor the portfolio, assess new business initiatives, and trouble-shoot business issues within the portfolio

  • 7+ years of experience in any combination of product management, product development, corporate strategy, strategic finance, or management consulting roles within financial services

  • Ability to prioritize and thrive in a fast-paced environment while maintaining strong relationships with business partners

  • Exceptional communications and presentation skills across multiple audiences ranging from peers to senior executives

  • Strong financial and business acumen with an orientation to the end-game tied to granular ownership of the details to enable execution

  • An intellectual curiosity surrounding new technologies and the competitive environment

  • Scrappy, versatile personality type with a drive for success and a willingness to pitch in wherever necessary to get the job done

  • Ability to navigate a large organization with the savviness to understand when to pick up the phone vs email vs instant message to drive action

  • Proficiency in Microsoft Office Suite including Excel, Word, Project, PowerPoint/PitchPro

  • Bachelor’s degree required, MBA candidates preferred

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.