Northwestern Memorial Healthcare Philanthropy Coordinator - NMF Operations, Full-time, Days in Chicago, Illinois
The *Philanthropy Coordinator* reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The _Philanthropy Coordinator_ performs a critical support role on Northwestern Memorial Foundation’s (NMF) fundraising team. They are responsible for working with NMF philanthropy associates, managers, directors, vice presidents and other NMF team members to coordinate activities and initiatives, completing projects as assigned. NMF raises funds to support the health system’s strategic goals to deliver exceptional care and experience, advance and extend medical science and knowledge and enhance people, culture and resources through: (1) raising planned, principal and major gifts, (2) cultivating and stewarding donors, and (3) fostering a culture of philanthropy at NMHC. *Responsibilities:* * Provide administrative support, including data analysis and reporting, membership rosters and list management * Communicate (both verbally and in writing) with a wide range of donors, departments, employees, vendors, physicians, board members and volunteers; and serve as a liaison on behalf of NMF to foster strong donor and working relationships * Utilize database to document and support fundraising initiatives and activities of the team * Serve as team’s database power user owning and accessing the data as part of assigned duties or in fulfillment of assigned roles or functions within philanthropy. This includes following policies and reporting concerns related to data management and protection * Research and develop internal and external communications including presentations, speaking points, correspondence and other written materials * Administer and track expenses; master the NMHC administrative systems including adhering to department and company financial policies; creating purchase orders and check requests; and processing invoices for payment against purchase order or general expense reimbursement * Provide essential support functions including calendar management support for the department leadership; facilitate and schedule meetings; book meeting rooms; arrange for catering; confirm attendance; and support in preparation and distribution of materials as necessary * Manage telephone operations; answer, screen, and direct telephone calls * Perform office management tasks including ordering and organizing office supplies; logistical coordination for office initiatives and events; assisting with building management requests; serving as a point person for administrative and operational needs of the relevant office location * Maintain procedure manuals; ensure appropriate communication to staff of changes in procedures * Participate in professional development opportunities to continuously strengthen leadership capabilities * Represent and provide support for NMF at appropriate events related to donor cultivation, stewardship and fundraising activities. This includes interactions with various levels of donors and constituents, both internally and externally * Respond to unanticipated complex issues and manages critical and confidential information * Utilize meaningful metrics to assess outcomes and achieve goals; * Exemplify the NMHC values of patients first, integrity, excellence and teamwork * Perform other duties as assigned. Additional Responsibility: * Serve as the primary point of contact for all inquiries through the foundation’s main phone line and email inbox * Manage NMF’s onboarding processes to ensure hiring managers are aware of best practices, ensure all new hires have the technology and systems access needed for their role and orient new hires to NMF’s systems * Possess strong institutional knowledge of NMF and NMHC policies, systems, and best practices * Manage the central region office. This includes maintaining inventory of general supplies, stationery, and technology and serving as resident expert on operational practices such as including mailing and facilities; * Plan logistics and agendas for staff meetings * Provide administrative support for executive leadership such as calendar management, meeting coordination, expense reimbursement and special projects * Liaise with NMHC’s Tax and Fund Accounting teams _Required_: * Bachelor’s degree or 4 years equivalent work experience; * 1+ years of experience in a fundraising, community outreach, healthcare or administrative support position, preferably in a non-profit organization; * Excellent knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook); * Ability to organize and think independently with orientation to deadline and detail; * Excellent communication and interpersonal skills; * High degree of professionalism, sensitivity and integrity; * Strong intellectual curiosity, initiative, and highly effective listening and communication skills; * Proven ability to meet deadlines, communicate effectively, track details; * Demonstrate a high level of flexibility in a team environment; * Comfort handling multiple projects, accurately setting priorities on a regular basis, thinking creatively and working as a collaborative team member. _Preferred_:// * Fundraising industry experience. * Healthcare industry experience. * Experience with Raiser’s Edge database. Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.