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Serco Parking Enforcement Officer I in Chicago, Illinois

Position Description

Join Serco as a Parking Enforcement Officer in Chicago, IL!

This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.

Serco supports the City of Chicago by enforcing non-moving ordinances.

In this role, you will:

  • Patrol assigned areas on foot or vehicle to enforce parking regulations/restrictions.

  • Work independently or with a team member, reporting to a field supervisor.

  • Issue hand-written and/or computer-generated parking citations.

  • Resolve customer complaints in accordance with policies and procedures.

  • Rely on instructions and pre-established guidelines to perform the functions of the job.

  • Support Special Event Enforcement of the Chicago Cubs, Chicago Sox, Chicago Blackhawks, Chicago Bulls, Chicago Bears and other events in the City.

  • Outside working conditions – must be willing to walk entire shift (6-8 hours) in all weather conditions (Rain, Snow, Heat, etc..)

Qualifications

To be successful in this role you must have:

  • High School Graduate or Equivalent.

  • Conflict Management skills to handle sometimes confrontational situations with the public in protesting a citation.

  • Must be computer literate to enter data into handheld device.

  • Be comfortable working in outside working conditions – must be willing to walk entire shift (6-8 hours) in all weather conditions (Rain, Heat, etc.)

  • Ability to lift, push and pull at least 25 pounds

  • Ability to stand, walk and run for extended periods of time.

  • Ability bend, stoop, squat and lift frequently throughout a shift.

This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.

Additional desired experience and skills:

  • Customer service experience

Working schedule includes, Weekday, Weekend and Holidays. This is a part-time position.

If you are interested in supporting the City of Chicago, submit your application now for consideration.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has approximately 8,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

Click here to apply now (https://careers-sercona.icims.com/jobs/38281/parking-enforcement-officer-i/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 38281

Recruiting Location : Location US-IL-Chicago

Category Other

Position Type Part-Time

Security Clearance None

Telework No - Teleworking not available for this position

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