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KPMG Manager, ServiceNow Architect in Chicago, Illinois

Business Title: Manager, ServiceNow Architect

Requisition Number: 59094 - 31

Function: Advisory

Area of Interest:

State: IL

City: Chicago

Description: Innovate. Collaborate. Build. Create. Solve. The KPMG Digital Lighthouse is KPMG's award-winning Analytics & AI Center of Excellence recognized by clients and leading analyst firms in the US and globally. The KPMG Lighthouse is a curation of specialized technical capabilities and domain experts working across the digital landscape: applied data science, AI, data engineering and insights, software engineering, automation, and big data. Here, you'll be an important part of our high-energy, unique, fast-paced, and innovative culture that delivers with the agility of a tech startup and the backing of a leading global consulting firm. Our technology-agnostic approach enables us to scale up or down and integrate across leading platforms .

KPMG is currently seeking a Manager to join our Advisory Technology Organization.

Responsibilities:

  • Formulate and define specifications and modifications for the ServiceNow platform in terms of business needs and applying that to Enterprise organizational objectives and provide technical leadership for planning, designing, upgrading, installing, testing, implementing, documenting, and maintaining the ServiceNow platform

  • Provide coding standards and review of content provided by extended development team to ensure compliance with those standards

  • Calculate current business practices with emerging technology and recommend relevant process enhancements and products that anticipate or complement corporate direction

  • Evaluate ServiceNow platform performance, isolate and debug software problems, and make recommendations for problem resolution

  • Provide subject matter knowledge to the ServiceNow application, and ability to implement modules and other third-party integrations and applications used within the environment to ServiceNow for SecDevOps

  • Transform business needs from the customer to tangible items within ServiceNow, from using modules available to the platform or creating new modules and direct and help complete detailed documentation for workflows and services implemented within ServiceNow

Qualifications:

  • Minimum ten years of experience as an analyst or developer with three plus years of hands-on experience developing and maintaining multiple ServiceNow instances

  • Bachelor's degree from an accredited college/university or a minimum eight years equivalent work experience

  • ServiceNow System Administration Certification and ITIL Certification is preferred

  • Ability to customize workflows, Business Rules, and UI Scripts using JavaScript to create custom applications and configurations on the ServiceNow platform

  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

  • Travel as needed

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

GL: 4

GF: 15304

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