Salesforce.com, Inc Lead Solutions Engineer in Chicago, Illinois
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Solution Engineer - Public Sector
Preferred Locations -
Salesforce, the Customer Success Platform and world's no. 1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: A technology model in cloud computing, a pay as you go business model, and an integrated corporate philanthropy model, also known as the 1-1-1 model, where we give 1% of our technology, 1 % of our time, and 1% of our resources back to our communities.
Our culture is based on the concept of Ohana, which means family in Hawaiian. In the #SalesforceOhana culture, Innovation, Customer Success, and Giving Back are the core values that make our work meaningful, but just as important as WHAT our team does together is HOW we work together. This means we also value Trust, Transparency, Equality for All, Wellness and Fun. These are the values that unite us, inspire us, and make us uniquely Salesforce.
As part of the Salesforce Public Sector business unit, we provide PaaS and SaaS cloud solutions these customers which meet NIST, FedRAMP, and other applicable standards.
We’re looking for exceptional candidates to join the Solution Engineering team. The Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in company’s technology infrastructure, and removing all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to discover business requirements, develop a technical sales strategy, configure and demonstrate the solutions that address these requirements and provide business value.
Prior experience with Customer Relationship Management technology and enterprise selling in a customer-facing role is highly desirable. Oh, and don’t forget those communication and presentation skills. They usually come in handy in our line of work. Finally, the ability to take complex pieces of technology and explain them in a simple and easy to understand way will seal the deal! If you believe you have these skills, we want to talk to you.
Understand customer goals and challenges and map those back to the Salesforce product portfolio
Design, build, and demonstrate innovative solutions to address these challenges
Present Salesforce technology infrastructure, including demonstrating deep familiarity with hardware, software, networking and security stack
Participate in all appropriate product, sales, technical training and certifications to acquire and maintain the knowledge necessary to be effective in the position
Attain quarterly and annual objectives defined collaboratively with management
Respond effectively to RFIs/RFPs
Active participation in a fast-paced high-energy market segment and balance multiple projects in a team-selling environment
B.S. Computer Science, Software Engineering, MIS or equivalent work experience
7 or more years experience as a solution/sales engineer for a CRM company or similar technology
Demonstrated leadership and mentorship skills
Knowledge of related applications, relational database, web technology, and cyber-security
Solid oral, written, presentation and interpersonal communication skills
Ability to work as part of a cross-functional team to solve technical problems
Ability to travel domestically 25% of the time (regionally)
Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. at http://cloud.mail.salesforce.com/accommodations-request-form
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ do not accept unsolicited headhunter and agency resumes. Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com at http://salesfore.com/ or Salesforce.org.
Salesforce welcomes all.
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.
There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.
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