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Verizon Exp Design Manager in Chicago, Illinois

What you’ll be doing...


We are actively searching for a passionate andProduct and Service Design Leader to help us build a world-class design team and deliver experiences unmatched in the wireless industry. You will manage a team of talented designers, lead design initiatives, and partner closely with engineering, product, and business folks to find elegant design solutions to complex real-world challenges. Together, you’ll solve problems and come up with solutions that delight our users.

What you’ll do

  • You will lead the Product Design Team to extend our experience across multiple contexts and digital ecosystems, particularly web and mobile.

  • Lead design across the entire product lifecycle and multiple product launches, through user-centered concept generation, flawless testing, and execution practices to ensure impact.

  • Manage and execute day-to-day operations of a design team, including setting priorities, assigning resources, and ensuring product goals are achieved.

  • Set the vision for design systems, processes, and tools that empower our product designers, engineers to build high-quality, well-designed products consistently and efficiently.

  • Drive the vision for the user experience and create the space for others to collaborate.

  • You will provide context, support, and guidance as your team works toward our objectives — you will inspire, not just direct.

  • Foster a culture of design at Visible. Recruit and mentor new designers on the team.

Who you are

  • You are a passionate and inspirational leader - always driven to get the best possible from your teams and lead them to develop and grow.

  • Your hands-on experience in creating awesome consumer-oriented holistic design and brand experiences throughout your career has helped shape your understanding of exactly what kind of support your team needs in order to over-deliver on their goals.

  • You think in systems & frameworks and can see how all the parts fit together.

  • You can tell when something is off pixel or principle.

  • You let users lead the way. Over the years, you have gained mastery in data-informed product design and development.

  • You create multiple ideas and use creative storytelling techniques to inspire teams around you.

  • You have the mastery of craft to inspire the organization by showing or prototyping what is possible before it is built.

  • You have a heart that bleeds for every customer’s experience.

What we’re looking for...

You will need to have:

  • Bachelor’s degree in Design (or related field) or equivalent work experience.

  • 6 + years of leadership experience with a proven track record of leading a team through the lifecycle of multiple product launches. You are highly skilled and passionate at hiring, managing, and developing the very best talent.

  • 8+ years of hands-on experience as a product designer with a portfolio demonstrating well exceptional and thorough end-to-end customer journeys, process, and leadership experience. consumer products from inception to launch.

  • Proficiency in a variety of Design Tools such as Figma, Sketch, Photoshop, and Illustrator.

Even better if you have:

  • Master’s degree

  • Exceptional cross-functional communication skills to ensure a razor-sharp clarity for the Design Team that is fully aligned with the Executive Leadership Team and Visible Roadmap.

  • Experience working with direct-to-consumer products, consumer internet startups, and branding a huge plus!

  • Strong experience solving problems in an environment with multiple dependencies.

  • Experience designing, implementing and evolving a design system for a digital product.

  • A portfolio of strong interaction and visual product work

  • Excellent communication skills to articulate design decisions at all levels

When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

Diversity and Inclusion at Verizon

At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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