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Omnicell, Inc. Director, Product Management – Central Pharmacy Operations Software in Chicago, Illinois

Director, Product Management – Central Pharmacy Operations Software

Location Chicago, IL

Job Category Product Management

Employment Duration Full-Time Regular

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Do you want to make a meaningful difference in the quality of healthcare? Omnicell is empowering health systems and pharmacies to radically transform the way they manage medications, so they can achieve the vision of the Autonomous Pharmacy. Thousands of hospitals, pharmacies, skilled nursing facilities and care homes trust Omnicell to provide continuous innovation. They need us to deliver solutions to meet the ever-evolving challenges of the healthcare landscape. We encourage creative problem solving and outside-the-box thinking that only a diverse, well-rounded workforce can bring.

Join us as we build on our powerful combination of advanced automation, predictive intelligence, and expert services to create a safer future for patients—one where medication errors are a thing of the past. You’ll be joining an organization whose culture encourages individual development, rewards intellectual curiosity, and embraces an inclusive environment. Join our growing company and help shape the future at Omnicell!

Director, Product Management- Central Pharmacy Operations Software

As Omnicell pursues our vision for Autonomous Pharmacy, we are looking to reinvent how large health systems can run their central pharmacies more effectively. A critical element of our evolution is reinventing Omnicell’s software suite to deliver perpetual inventory management across all care settings with a unified enterprise software experience in the cloud. This is a remote home-based role

That includes Central Pharmacy operations-focused software – and that is where you come in.

In this role, you will excel at:

  • Driving innovative SaaS offerings for pharmacists, pharmacy technicians, and other central pharmacy usersby working collaboratively with other Omnicell product leaders to jointly define cloud-based workflows for superior customer experience

  • Working cross-functionally with engineering, services, finance, marketing, platform, UX, and other teams to develop and deliver these offerings to market while championing change

  • Achieving successful customer adoption by work closely with sales, services, and support teams to ensure customers’ success in achieving desired outcomes

  • Maintaining current Central Pharmacy software portfolio and helping customers migrate by delivering the best possible experience as they migrate from the existingpremises-based software to the cloud

  • Coaching and developing product managers as a passionate change agent and honing their skills in developing and managing SaaS offerings throughout the entire product lifecycle


  • Lead a small team of product managers AND also perform as a significant individual contributor

  • Establish prioritized product needs based on insights from market research, competitive analysis, customer engagement, business needs, and collaboration with subject matter experts

  • Collaborate cross-functionally to prioritize key problems to solve, make trade-off decisions, and ultimately translate priorities into detailed user stories and acceptance criteria

  • Own the successful delivery of the roadmap and lead the success of the overall portfolio

  • Effectively identify and manage cross-team dependencies

  • Build effective relationships that matter at all levels of the organization including senior executives with engineering, design, QA, and a variety of cross-functional stakeholders

  • Develop communications material, value props, and high-level strategic justification to help explain the why of your product both internally and externally

  • Develop relationships with customers and prospects, gather and understand customer feedback on existing products and products in development and conduct effective interviews to better understand the context, pressures, complete understanding of the problems they need to solve to deliver the right solution

  • Communicate the vision of the product, value proposition, and release goals to the cross-functional team and senior leadership as part of the release planning process

  • Help the teams remove obstacles, focus, and prioritize to achieve their goals and milestones

  • Guide and mentor colleagues for effective decision-making and leadership abilities

Required Knowledge and Skills:

  • Develops distinctive and effective strategies to achieve and sustain competitive advantage

  • Proposes innovative and cost-effective business deals to potential customers, suppliers, and business partners

  • Frequently develops better, faster, or less expensive ways to do things that significantly improve the organization

  • Keeps the organization focused on talking to customers (internal or external) to find out what they want and how satisfied they are with what they are getting; creates an expectation of change and improvement with the information collected

  • Shows an honest and genuine interest in what others have to say; clearly values their perspectives and ideas

  • Uses measurements and analytics effectively throughout the product development

  • Build, lead, grow a successful team of PMs

  • Adjust team, org structure to best meet company goals

  • Collaborate on and communicate technical resourcing needs

  • Anticipates development challenges with a particular proposal and proactively identifies, solves problems with other functions

  • Responsible for the development of enterprise software

  • Effective leadership skills and ability to listen, communicate and motivate teams

Basic Qualifications:

  • Bachelor’s degree

  • 10 or more years of Product Management experience

  • 5+ years in SaaS/cloud-based software

  • Enterprise software experience

  • Experience defining effective customer workflows at both workgroup and enterprise levels

Preferred Qualifications:

  • Experience delivering supply chain/warehouse management software

  • Experience developing business performance optimization services

  • 3+ years’ experience building healthcare software products

Work Conditions

  • Home Office Based

  • Management of a remote team

  • Extended periods of time sitting or standing in front of a computer using video technology

  • 25% travel

Compensation will vary based on region. For the state of Colorado only, the expected pay is $134,000-172,000. Benefits can be found on .


Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.