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Viasat, Inc. Design Director - Consumer and Business Services (8475) in Chicago, Illinois

This job was posted by : For more information, please see: DescriptionBigger challenges. Bolder ideas. Global impact. At Viasat, we're on a mission to deliver connections with the capacity to change the world. We're the company behind the world's fastest satellite internet service, with technology that's helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide. We're looking for passionate, innovative professionals to join our team and connect the world to more. You'll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in the pursuit of new ideas and uncompromising in our quest to become the world's first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today.The Design Director - Consumer and Business Services is responsible for creating amazing experiences. Directing a multi-disciplinary Design Team, you will work closely with Product Management, Sales and Marketing, and Engineering teams across a broad set of products and platforms. We're looking for a driven and innovative individual to help create a consistent user experience for all the Viasat products and services, from enterprise-grade applications to consumer-facing apps and services, who's comfortable working across the whole design process.You'll bring the following to the role:*Experience in creative leadership and people management, coaching designers at all levels*Experience partnering with Product, Engineering, and Commercial leaders to define product features, roadmaps, and strategy.*Experience building a user-centered, test and learn design culture, and working to embed those practices within product teams*Experience leading design teams to both explore new features and iterate existing ones at pace*The knowledge that your success is linked to the team's success.*Experience delivering great customer-centric products and services as an active practitioner and team leader.*A willingness to roll up your sleeves and demonstrate by doing when needed.*Experience leading multiple teams at the same time, providing direction and support at different stages of the process concurrently.*Expertise in both Research and Design best practices.*Experience delivering mass-market consumer products, across multiple countriesBy month 3 you'll:*Be leading teams of designers in a fast-growing environment, hiring, and managing performance.*Have experienced our products from the perspective of different types of users*Be demonstrating how effective product strategy is shaped to functions including Eng, PM, Care, Sales, Analytics.*Be partnering with leaders of other functions (Eng, PM, Care, Sales, Analytics) to ensure teams are working effectively.*Have a solid understanding of the segment's commercial dynamics and how design can help drive business success.*Be developing team plans and priorities, holding them accountable for outputs and outcomes.*Be leading teams of designers and researchers and oversee Product discovery, design, and deployment.*Be motivating and inspiring the team to grow, learn, succeed, and do their best work.By month 6 you'll: *Be defining vision and strategy for products in partnership with business and product leaders.*Be shaping our hiring plan for new designers and the development plans for current team members*Be briefing 3rd party agencies/contractors around specific projects and overseeing their work*Be representing Viasat Design internally, sharing your expertise*Be measuring the impact and outcomes of the team and communicating them out appropriately. *Be collaborating closely with other Design leaders (across other business segments) to evolve the global Product Design function, our culture, structure, processes, and beliefs.By month 12 and beyond you'll: *Be representing Viasat Design externally, growing awareness of our team, approach, culture, etc.*Be identifying and resolving operational and organizational problems.*Be making decisions- guided by segment business plans-that impact the support and funding of projects.To learn more about this site and other office locations, please click here!#LI-BBSAdditional Requirements and informationMinimum education:NoneYears of experience:8-15 yearsTravel:Up to 10%Citizenship:NoneClearance:NoneWorker Classification:Employee\_self\_print\_poster.pdf