MUFG Union Bank Client Relationship Program Manager, Analyst/Officer in Chicago, Illinois

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018) with total assets of over $2.9 trillion (106.2 (JPY) as of March 30, 2018) and 150,000 colleagues in more than 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. We achieve this by delivering on our values, putting people first, fostering long-term relationships built on honesty and mutual understanding, and inspiring the best in each other. This is all part of our inclusive, high-performing culture supported by Total Rewards that include our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group.

Job Summary:

The Client Relationship Program Manager will work with lines-of-business and multiple stakeholders within the Corporate Real Estate organization to align enterprise goals, business strategy, and real estate solutions. Through on-going engagement with key business leaders and their delegates, the Client Relationship Program Manager is responsible for understanding key business strategies, drivers, requirements and effectively communicating these appropriately. The Client Relationship Program Manager will report to the Managing Director, Head of Strategy and Planning.

Major Responsibilities:

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  • Support line of business requests through all phases of discovery, analysis, risk and benefits assessment, to final recommendation to senior management.

  • Assist in the development of process and templates required to collect, track, and effectively illustrate headcount demand forecast.

  • Develop effective relationships with line-of-business and key business partners to define and eventually communicate approved business/enterprise strategies and requirements.

  • Maintains line of business dashboard reporting that effectively communicates current and future state occupancy. Requires close coordination with Occupancy Planning.

  • Interprets business requirements and headcount forecasts in order to develop real estate solutions.

  • Assist in the development of ad-hoc reports and communication tools to facilitate CRE and line of business discussions.

  • BA or BS degree in Business, Communications or related field; or work experience equivalent.

  • 4 years working experience in a major bank, experience with client relationship management preferred.

  • Excellent verbal and communication skills.

  • Business acumen with strong focus on delivering exceptional customer service.

  • Expert level PC skills (Excel, Tableau, PowerPoint) with demonstrated proficiency in developing compelling presentations.

/ The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified / .

/ We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category. /


/ A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses. /

Job: *Administration

Title: Client Relationship Program Manager, Analyst/Officer

Location: ILLINOIS-Chicago

Requisition ID: 10023961-WD

Other Locations: ARIZONA-Tempe, CALIFORNIA-Oakland