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American Airlines Account Manager, Cargo Sales in Chicago, Illinois

Location: Chicago O'Hare Intl Apt (ORD-TRML)

Additional Locations: None

Requisition ID: 40804


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • ​This job is a member of the Customer Experience Team, within Cargo Division.

  • ​Responsible for coordinating our sales approach within the Domestic US to a portfolio of Regional Domestic customers (non-Global/Key Accounts) who are structured to support a HDQ to HDQ relationship which can drive value for American and the customer.

  • Position will be responsible for building relationships with our customers and across the American team, coordinating sales activities,creating solutions for our customers’ needs and helping to define our sales strategy.

What you'll do

  • Builds and maintains relationships with a portfolio of Domestic Regional Accounts

  • Negotiates pricing and capacity agreements with our Domestic regional customers

  • Meets specific revenue goals associated with our Domestic regional customers

  • Works closely with our field sales, Operations, Revenue Management and Strategy teams to grow our Domestic business

  • Helps to define our Domestic Sales Strategy

  • Presents to senior management within American Airlines Cargo and our Customers

  • Represents American Airlines at industry events

  • Works closely with the field sales team to ensure consistent customer strategy

  • Works closely with the operations team to ensure that our service performance meets both American’s, and our customers, needs

  • Ability to travel

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • ​Bachelor’s degree in relevant field or equivalent experience/training

Preferred Qualifications- Education & Prior Job Experience

  • ​Sales experience

  • Familiarity with American Airlines products/services

Skills, Licenses & Certifications

  • Sales experience

  • Ability to manage and prioritize multiple tasks with deadlines assigned by Manager

  • Ability to prioritize and manage multiple concurrent projects

  • Ability to work independently or as part of a team and effectively manage projects

  • Aptitude for problem solving

  • Strong project management skills required

  • Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.

  • Understanding of the airline’s network, products, and services as well as the competition

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None

Requisition ID: 40804

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.