Office Depot Customer Experience Supervisor in Champaign, Illinois
At Office Depot and Office Max, our Customer Experience Supervisor is a full-time role and will collaborate with the management team to drive an engaging and exceptional customer experience through leadership, communication, integrity and passion for the brand. In partnership with the management team, S/he will provide guidance and direction to Front End associates and will facilitate ongoing training on the business model. The person in this position will quickly build ongoing customer relationships and become a trusted advisor by utilizing advanced selling skills and product knowledge. This position will assist with the implementation of operational process to maximize store performance and financial results.Acts as a Change Champion, supporting implemented change. The Customer Experience Supervisor, will also be a Key Carrier, and while functioning in this role, will be considered the Leader on Duty.
High School diploma or equivalent education preferred
Must possess advanced selling skills
Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
Must be adaptable to a changing environment
Must be able to coach and train others in a professional environment
Possess excellent verbal and written communication skills
Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Pay, Benefits and Work Schedule:
Office Depot and Office Max offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity:
Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.