Southern Illinois Healthcare SERVICE ACCESS REP in Carbondale, Illinois
Responsible for interviewing incoming patients, pre-registration, registration, and insurance verification to facilitate the registration process
Manages processes effectively in regard to employee/patient safety.
Maintains all required records, reports, statistics, logs, files and other documents as required.
Promotes a culture of process improvement by participating in unit/department based programs that supports the system’s process improvement goals.
Actively participates on system-wide or hospital-based teams as needed.
Role Specific Responsibilities
Follows registration policy and procedures to accurately identify patient, insurances, obtain required signatures where applicable.
Verifies order is present in Epic/HI folders prior to registration.
Contacts, or refers to the appropriate individual/department to provide necessary data to financially secure account.
Offers patients all required brochures and obtains all necessary signatures.
Explains failed ABN to patient, obtains signatures and reviews document for completeness
Collects and post ED copays. Balance drawer at end of each shift.
High School diploma or equivalent
Technical Experience 1 year
Typing minimum 40 wpm
Posting Job Title: SERVICE ACCESS REP
Requisition ID: 2020-5870
Street: 405 West Jackson
Weekend Requirement: Weekends as required
Name: Patient Intake