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Randstad Customer Service Representative in Bloomington, Illinois

Customer Service Representative

job details:

  • location:Bloomington, IL

  • salary:$13 per hour

  • date posted:Tuesday, May 4, 2021

  • experience:Entry Level

  • job type:Temporary

  • reference:AB_3636299

  • questions:Amanda.Moutoussamy@randstadusa.com309-661-1020

job description

Customer Service Representative

Are you looking for a high-energy position in a customer service role? Do you want to be part of a team environment where teamwork rules? Are you motivated by goal setting, goal achieving, and excellence? Then don't wait. Apply now to be part of a fast-paced team for one of Bloomington's largest insurance companies.

In this role, you will provide support to our sales representatives by scheduling appointments with existing customers and conducting other customer touchpoints as needed. We are looking for candidates who have a sales and customer service-oriented mind. We are doing open interviews every day, so please click to apply today!

Responsibilities

  • Using scripts to make outbound calls to customers of agents to help them set up appointments (in Outlook) to re-evaluate insurance packages.

  • Expectation is 25 dials per hour and one appointment set per hour.

  • Will also be sending out sample analyses to households and businesses.

The essential functions of this role include:

  • working in a smoke free environment

Skills

  • Customer Service (1 year of experience is required)

  • Sales (1 year of experience is preferred)

  • Data Entry (1 year of experience is preferred)

  • Client/Customer Service

Education

  • High School (required)

Qualifications

  • Years of experience: 1 year

  • Experience level:Entry Level

Shift: First

Working hours: 8 AM - 4:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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