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Robert Half International Help Desk in BEDFORD PARK, Illinois

Description

This job is for someone who excels at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be preferred for this Help Desk Analyst position. Located in Bedford Park, Illinois, the Help Desk Analyst opportunity is a short-term temporary role.

What you get to do every single day

  • Independently investigate and implement solutions to technical issues

  • Troubleshoot recurring technical issues and suggest solutions to address the root of the problems

  • Reply and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Offer IT support for operating systems, productivity software, and a variety of other applications used internally

Requirements

  • Printer Hardware experience required

  • Solid understanding of MS Windows 10

  • Ticketing System experience preferred

  • Experience with O 365

  • Demonstrated knowledge of End-User Support

  • Proficiency in Printer Problems

  • Adeptness in Microsoft Office 365

  • Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications

  • Firm grasp of basic networking concepts

  • User administration and bug fixing in a client-server environment

  • Ability to simplify complex problems and build solutions

  • Prior experience with IT support ticketing systems

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: DOE

Location: BEDFORD PARK, IL

Date Posted: January 13, 2021

Employment Type: Temporary

Job Reference: 01340-0011668160

Staffing Area: Technology u0026 IT

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