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Robert Half International Customer Service in Arlington Heights, Illinois

Description

Our client Lake Zurich is going through OfficeTeam to assisting with finding a Customer Service Representative to join their team! This position would be within a Mortgage company looking to grow their Customer Service department.

The Customer Service Representative attracts potential customers by answering product and service questions, suggesting information about other products and services, and fulfill customer needs to ensure customer satisfaction. This position would be in a call center environment handling questions on Mortgages, account information, and be the first line of defense of incoming callers.

Additional job functions entail:

-Open and maintain customer accounts by recording account information

-Maintain financial accounts by processing customer adjustments

-Recommend potential products or services to management by collecting customer information and analyzing customer needs

-Prepare product or service reports by collecting and analyzing customer information

-Manage large amounts of incoming calls

If interested, please email Mandy.Moore@OfficeTeam.com for more information!

Requirements

-Proven customer support experience

-Track record of over-achieving quota

-Strong phone contact handling skills and active listening

-Ability to multitask, prioritize and manage time effectively

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $14.00 - $17.00 / Hourly

Location: Arlington Heights, IL

Date Posted: October 16, 2020

Employment Type: Temporary

Job Reference: 01313-9502728285

Staffing Area: Office u0026 Administrative

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